UpPromote Affiliate Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.
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It's easy to use, it's a good app I can use without needing a team. I highly recommend it for beginner drop shippers.
It was so close to good! Really great portal and extensive configuration - managed to get the portal, sign in, all pages, and functionality working exactly how I wanted them.
Unfortunately, only got purchase tracking to work when Shop Pay was used, but not when regular checkout was done - we admittedly have a strange website setup.. Tested and tried for a while, couldn't get it going. Besides that, the upgrades are far more expensive than the alternatives, which offer perfectly competitive features.
Hi, this is Stark from UpPromote. Thank you for your feedback. It seems there may be some misunderstandings here. Typically, regular checkout is the most compatible with our tracking system. I tried to see if you contacted us to discuss about the tracking test, but it seemed like you never did. We'd love to assist you on setting up the app properly, so please don't hesitate to reach us via the in-app chat. A live agent will be there to help you. Regarding the pricing, we'd love to provide some help too.
Looking forward to talking to you.
Cheers!
Excellent customer service! Evans was amazing!!
I've only been using the app for a week or so, but it seems to be a pretty low learning curve. I had an issue with setting up our payment method and Selena was super helpful and jumped on the chat straight away!
Nick has been incredible! I’ve been searching for an app that offers a free trial without heavy limitations, and UpPromote has exceeded my expectations. However, what truly stands out is Nick who has patiently solved every single question, issue and customisation.
I must add, the reason it didnt receive 5 star, is because there are a-lot of styling and mobile compatibility issues. Logo, style and resizing that makes the user journey look really awful.
I have spent hours (with the helpful) support team to solve these issues which are rather basic styling issue that should just work.
Also making Font styling (size and format) available to the user to edit would make the processes easier.
Thank you
Gwen on support was so quick to help - took about three minutes total! Fastest customer support assistance ever.
very kind, quick responses and always available
Superb customer service!
I'm new on the app as a merchant but so far great experience and prompt/friendly customer service. Nick has been very helpful in answering in detail all my questions. Very user friendly app.
Great app guys! highly recommended. My online store is up and running. The setting process is very easy and navigable. I bet you would love it. support team 10/10