Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

April 4, 2024

I had to set up a campaign for the next day. Not only did Tommy walk me through it but he went above and beyond so that my links would be perfect and would redirect to where I need it to go. Am super glad I went with UpPromote Affiliate, I had spoke to a couple other platforms and they were nowhere as supportive. Thanks again Tommy!

Woxer
United States
About 1 hour using the app
February 29, 2024

Fantastic customer service from Tommy at 9pm MST.

Free Born Beard & Supply Co
United States
5 months using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 13, 2024

Surprised by customer service. Barney, helped answer my question in minutes and even added additional helpful advice that was very valuable. I'm impressed

Video Loadout
United States
About 17 hours using the app
April 13, 2024

Thank you for your help Selina

GadgetSphere
Germany
12 days using the app
February 10, 2024

Customer service is great especially Selina

TIGMEE
United Kingdom
About 2 months using the app
February 20, 2024

Love this. Hoping it get my shop grow

NHN0712
Vietnam
2 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 26, 2024

The app is very easy to use and the suport team is fast and helpfull, Selina helped me to solve my issue in 5min !

Bellashe
United Kingdom
3 days using the app
March 10, 2024

Super easy setup, and I got a response from help in under a minute. Tommy helped me right away even on Sunday morning. Setup took about 15 minutes and I can’t wait to start sharing our link.

EvelinaApparel
Slovenia
About 1 hour using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 1, 2024

Amazing customer service! My cs agent on my support service (Barney) helped me with my issues and answered all of my questions. Excellent support!!

ROLL YOUR OWN PAPERS.COM
Hong Kong SAR
1 day using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 28, 2024

Fantastic App to create transparency for owners and affiliates. Setup was straight forward and Barney provided fantastic support to make sure our system was setup for our program to run smoothly.

Old Outback
Australia
About 2 hours using the app