Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

March 10, 2024

Super easy setup, and I got a response from help in under a minute. Tommy helped me right away even on Sunday morning. Setup took about 15 minutes and I can’t wait to start sharing our link.

EvelinaApparel
Slovenia
About 1 hour using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 10, 2024

Customer service is great especially Selina

TIGMEE
United Kingdom
About 2 months using the app
March 1, 2024

Amazing customer service! My cs agent on my support service (Barney) helped me with my issues and answered all of my questions. Excellent support!!

ROLL YOUR OWN PAPERS.COM
Hong Kong SAR
1 day using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 8, 2024

I have recenlty started using this app. I have faced some challanges while using it but, The customer support always there to help me (Barney). Thanks for guiding me :)

I love this app.

Garva
India
About 4 hours using the app
Secomapp replied March 17, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

January 2, 2024

I ran into a problem getting into my affiliate account, and Tommy was very helpful. He solved the problem super fast.

reginasinspirationalgiftshop.com
United States
3 months using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 27, 2024

Going great. Seamless process.

Dekina Beauty
Nigeria
6 days using the app
January 16, 2024

The app is easy to use and the support (shoutout to Barney) is super quick and friendly. Highly recommended!

KNATTIS
Sweden
2 months using the app
Secomapp replied January 18, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 9, 2024

Thank you for the timely help in setting up my form

LOLA'S CLOTHIER
United Kingdom
About 2 months using the app
December 22, 2023

Good stuff! Good tool for affiliates, would recommend to other people for sure.

Orion Herbs Company
United States
10 months using the app
Secomapp replied December 25, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

December 12, 2023

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Fade Plate
United States
2 months using the app
Secomapp replied December 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.