Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

February 23, 2024

Vengo de utilizar otras aplicaciones de referidos y puntos muy famosas, y la verdad es que no han funcionado para mí. Estaba a punto de decir que esto de los referidos no es para mi tienda.

Llegué a Up Promote y encontré que es fácil de implementar, con atención en español las 24 horas. Les cuento que nunca en mi vida había experimentado un servicio al cliente tan bueno. La atención de Barney es de 112/10, ¡wow! Realmente impresionante.

Espero que mi programa de referidos funcione para mis clientes.

Fiido ® Cereal Infantil libre de alérgenos
Colombia
22 days using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 9, 2024

Very convenient app for managing affiliate partners and setting up custom programs. Very fast and reliable support as well!

OFFSET Nutrition
Germany
12 months using the app
Secomapp replied January 10, 2024

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

December 30, 2023

I've been using the app for couple days and i can say i'm annoying person because I ask alot, Mr Barney from the Support team is amazing guy and he has been helping me and answering all my questoins, i love everything about this app and it's feature and specifically how flexible it's. Thanks again to the support team & Barney in specific.

My Store
Saudi Arabia
5 months using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 8, 2024

I have recenlty started using this app. I have faced some challanges while using it but, The customer support always there to help me (Barney). Thanks for guiding me :)

I love this app.

Garva
India
About 4 hours using the app
Secomapp replied March 17, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

April 20, 2024

so far good

Lincoln Values
United States
About 1 month using the app
March 1, 2024

Amazing customer service! My cs agent on my support service (Barney) helped me with my issues and answered all of my questions. Excellent support!!

ROLL YOUR OWN PAPERS.COM
Hong Kong SAR
1 day using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 8, 2024

Selina was a real help and a pleasure to deal with

Forest Leaf
United States
Almost 3 years using the app
February 20, 2024

Love this. Hoping it get my shop grow

NHN0712
Vietnam
2 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 10, 2024

We've been using UpPromote for a while and the whole team are very responsive when facing challenges. The latest agent,Tommy, was very quick and helpful with an issue I was facing.

Breeze eSIM
United Kingdom
7 months using the app
Secomapp replied January 18, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 5, 2024

Great and supportive team, answered all my questions and got me through the steps! Easy to use app.

4Derma
Bulgaria
19 days using the app