Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing affiliate programs, noting its user-friendly interface, customization options, and potential affiliate finding capabilities. Many appreciate its effectiveness in boosting sales and providing detailed insights through reporting and analytics. The pricing is considered fair, with a free trial available. Customer service is praised for their prompt and helpful responses, making it a recommended choice for increasing social media engagement and sales.

Edited October 19, 2020

The app is still not working as it should. It's not syncing orders and I keep messaging support. I would really like to get this working properly ASAP so we and start to scale this program as we are off to a good start. Also, wish they had a video to train the new affiliates how to use the platform as we are all new to it.

The Pore Company
United States
About 1 year using the app
Secomapp replied October 20, 2020

We are so sorry for this inconvenience. My technical team is checking the issue ASAP, we will let you know via chat if there is any update. Also, we have a series of instruction video for new users, you can take a look here: https://www.youtube.com/watch?v=lQd1w3iv_iE&list=PLfZvxg1NZTJjCQ9AJsmllyXp2W_eK2MOR&index=4

April 12, 2020

Whoever designed this is not fluent in English. There are lots of grammar and spelling mistakes. There should be no reason for this. Lots of editing is needed.

United States
About 1 year using the app
Edited March 11, 2020


Hong Kong SAR
About 1 year using the app
Secomapp replied March 11, 2020

您好,我们的应用程序在主仪表板中具有分析系统,可让您跟踪联盟的业绩。在功能设置,我们还提供了分步指南和清单拱您遵循。此外,我们也为您提供详细的文档。如果您对我们的应用程序有任何问题,请通过以下电子邮件与我们联系:support@secomapp.com. 祝你有美好的一天!

May 10, 2020

Good app, UI is a bit outdated and some areas of the UI can be complex. For example, being able to change the form on your website shouldn't be as difficult to find as it is. I think having it's own tab is justified rather than being buried in the settings.

I also think its a big shame that you are only given 1 coupon code in the free version and to then have anymore, you have to opt for the $50 pm plan. There should at least be more coupons in the cheaper plan, e.g. 25 coupons. I find this quite greedy and makes the app less accessible to smaller enterprises who wish start affiliate marketing - if they gave more care and focus with incentives, such as 25 coupons for the cheaper plan, no doubt more people would purchase and stay with Secomapp.

United Kingdom
11 months using the app
Secomapp replied April 9, 2021

This is Stark from Secomapp Support. I hope you're doing well. We've updated the UI completely to make it more friendly to users. Regarding your concern about coupon, I would like to clarify something. There's no coupon limit in any plan (including the Free plan). With Free or Growth plan, you can assign 1 coupon for each affiliate, which means you can assign 1000 coupons to 1000 affiliates. Please feel free to reach us again at support@secomapp.com if you need our assistance.
Have a good day and stay safe!

December 11, 2020

Just downloaded and so far I like the setup! I'll be back with more stars if it works the way I need it to!

Moose Creek Custom Creations
United States
10 months using the app
September 20, 2021

I use it for affiliate program don’t have to day say still busy setting up.still trying to understand how it works but so far so good

South Africa
9 months using the app
Secomapp replied September 20, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.

June 23, 2019

Good, but lack the option to generate promotion material for affiliates, the goal for me is to spread my message as effectively as possible.

United Kingdom
8 months using the app
Secomapp replied July 14, 2019

We appreciate your feedback. We've considered your suggestion and released a new feature called Creatives that allows merchants to inform their affiliates of promotion campaign or special deals which may help to spread merchants' business better. Please try and tell us how you feel.

*Updates: We have released new feature: Multilevel Marketing (MLM). Please try and let us know your opinion!

July 24, 2022

Die App an sich ist ok, nur bekomme ich nach über 30 Tage noch immer keine Affiliates. Was kann ich tun?

Secondhand4KIDS Kasecha magasin de vêtements de seconde main au Luxembourg
7 months using the app
Secomapp replied July 25, 2022

Hi there. This is Stark from the UpPromote team. We understand that it might take a while for starters to start getting affiliates as well as sales. We've sent you some suggestions in order to get more affiliates joining your program. We also have an offer that could get your program a good boost. Hope to get your response soon.


December 30, 2020

I’m using this app to help me promote more sale. I can’t say it works or not because I am still setting up and was promoted to leave a review.

United States
7 months using the app
Secomapp replied December 30, 2020

Thank you so much for sharing your feedback. We've reached you via email to make sure you get prompt support from my team, we will try our best to assist you in any steps using the app.
In case you need our help, just chat with us or send an email to support@secomapp.com, we are more than happy to support you.
Happy new year, we wish you the best this 2021!

Edited August 4, 2020

This app gets the job done but is annoying to navigate as you need to click in multiple different places to get all the info for an individual influencer. It's as if zero thought went into the UX and instead they just duck taped elements together. I wouldn't recommend it.

5 months using the app
Secomapp replied April 27, 2020

Thank you for you feedback!
Actually, we're doing this feature and going to release it soon. we'll inform you when we finish:)

UPDATE: Automatical payout via PayPal has been launched. Now you can connect your PayPal account with our app to pay your affiliates within clicks.
To set it up, go to Settings => Integration => PayPal setup. Please, see the instruction here: https://affiliateapp-docs.secomapp.com/set-up/paypal-integration
If you need any assistance for this feature, send us a support request to support@secomapp.com