Reviews (3,462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and effective affiliate program management. It's recognized for boosting sales via its referral program and automating sales tracking. The support team, especially Tommy, Barney, Gwen, Selina, and Evans, are praised for their prompt and professional help. However, some merchants desire more features in the Growth plan and the free version, and express concerns about the significant price increase between the Growth and Professional plans. Despite occasional technical issues, the app is generally valued for its affordability and efficiency in enhancing conversion rates.

November 28, 2022

What a great app to come across! Such an easy app to use for the non tech savvy! Will definitely continue using!!

Seriously Sensory
Australia
About 4 hours using the app
Secomapp replied November 29, 2022

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

August 27, 2020

Super friendly with prompt and efficient responses. Had a great first experience with your team. Look forward to the partnership.

The Giants and the Smalls
United States
About 3 hours using the app
March 2, 2022

Here is my first review, it is easy to setting up, looks great but I am not running it yet. I will be back when I am implemented the first program.

Southeast Edibles
United States
About 3 hours using the app
Secomapp replied March 3, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

June 1, 2023

Just signed up today. Very user friendly to sign up. Excited for this to help my business! Will update my review once i have started

Lazulz
United States
About 3 hours using the app
Secomapp replied June 8, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 18, 2021

Good so far! I really wish that there was phone support though. ...................................

Avtec Surgical
United States
About 3 hours using the app
Secomapp replied November 19, 2021

Thanks for giving us your feedback. The quickest way to get our assistance is the in-app chat support channel. Also, don’t forget that UpPromote team is always available at support@secomapp.com and give you a hand while needed. Cheers!

April 29, 2022

I downloaded this app to start setting up an affiliate program and so far it has been great and easy to use

Azalea Boutique
United States
About 3 hours using the app
Secomapp replied May 3, 2022

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com

May 18, 2023

The support i got from Barney is great! He is really helpful and answered my question to the point. Thank you!

Cetus3D EU Store
United States
About 3 hours using the app
Secomapp replied May 18, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

June 23, 2023

Selina was super helpful and gave me all the information i needed and more. It has given me a lot of confidence in using the tool

Yoxly
United Kingdom
About 3 hours using the app
Secomapp replied July 11, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

June 19, 2023

Awesome customer service, answered all my questions with solutions and went the extra mile to get me on track. So far so good!

Fasting Support
Australia
About 3 hours using the app
Secomapp replied July 11, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

September 4, 2020

We never review apps but this one is just amazing. It is VERY easy to setup, it walks you through the entire process and it even checks if everything has been setup correctly. The free plan helps small businesses who may not have the budget for affiliate marketing. I just wish they'd add the "Use your email as sender's email" to the free version but that's really the only thing it's lacking so far. Everything else works great!

Mangan Express
United States
About 3 hours using the app