Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

March 18, 2024

Carina was very helpful and helped me solve my problem quickly. Thanks so much!

The Boutique Lawyer
United States
Over 2 years using the app
March 10, 2024

I contacted upPromote and connected with Gwen. She was very fast and effective. I was happy with the customer service.

Sparkle N Twist
Canada
Almost 2 years using the app
Secomapp replied March 17, 2024

We are glad that you have had a great experience with our support team. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

April 19, 2024

It has made starting our Affiliate marketing program insanely easy and simple!
Support team is easy to connect with via chat and they have videos on just about every feature available. I would recommend this app!

Titan
United States
29 days using the app
February 21, 2024

even on a FREE plan; Tommy, was very patient and concise in answering our queries, even taking time to tell us how we can maximize the platform to grow our sales.

Imaging if we are on the paid plan what kind of service we can get for they already care so much about those in the free plan.

Looking forward to mastering this tool so we can get to the growth plan asap.

try this affiliate platform you wont regret it

beamarryph
United States
About 1 month using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 25, 2024

Worked with Evans on fixing a few problems on our UpPromote platform, he was super responsive and efficient!

Énergie PLP - Suppléments et Produits Naturels
Canada
About 1 year using the app
March 3, 2024

They are all good to use so far, and there are also a few orders.
It would be better if more affiliates could join.

Micropack
Hong Kong SAR
9 months using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 22, 2024

When I sought help with the site, it was very prompt in responding to messages and efficient in assisting with issues, especially Gwen, the staff member, was quite efficient in assisting with issues! Support this app as always!

MOOSLOVER
Hong Kong SAR
About 2 years using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 19, 2024

Great app and support! I am currently on the free plan and still learning the tricks.

Upgraders
United Kingdom
About 1 year using the app
February 18, 2024

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Lash Boom
Canada
6 days using the app
Secomapp replied March 17, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

March 23, 2024

Great app/program, Tommy was there on support late on a Saturday to assist with my brain freeze.
looking forward to a successful partnership with my two stores!

MrWhitsunday
Australia
5 months using the app