UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,937)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

November 6, 2022

Super easy to navigate and customize. I also appreciate that when I needed help there was someone available to assist via chat; even with the smallest of questions.

Stay Sassy Cosmetics
United States
3 days using the app
UpPromote replied November 6, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

Edited May 31, 2020

This app is decent but has alot of typos and some small bugs. You can get around them all to make things work, but things could be streamlined to make it easier for the affiliate manager.

Update:
It takes about 2 minutes to add each affiliate due to alot of repetitive tasks that can be easily coded away. I don't like spending 1 hour to onboard 30 new affiliates.

1) You cannot set a default payment method. I need to login as each affiliate and change that option every time.
2) When adding a redirect URL, it always asks "Did you create URL redirect for this custom link?" every single time. There should be a check option to "never show this again"
3) Making custom discount codes is tedious because you need to manually go to each one again after adding the affiliate add each one and then re-type (or paste) a description of each coupon code, even though each affiliate basically gets the same type of coupon. There has to be a way to streamline this. Why isn't on the same page as their profile info?

Max and Neo
United States
3 months using the app
UpPromote replied May 9, 2020

We appreciate your feedback, we are sorry that the language barrier has caused your unhappy experience when using the app. We've reached out to a native speaker to review all over the app to make sure the language issue will no longer negatively affect your experience within our system. If you have any support request, feel free to contact us at support@secomapp.com

October 8, 2021

This app is very interesting. I love this app. Thank you for all staff who bring this app to us. Thank You.

Ezzy Green
United States
3 days using the app
UpPromote replied October 10, 2021

Thanks for sharing your review with us. I'll make sure to let the team know! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com anytime you are in need.
Take care!"

June 12, 2023

Selina from UpPromote helped me with each and every step. The help I received was unbelievable and I hope to keep on using UpPromote

TennisTeeTime
India
3 days using the app
UpPromote replied June 19, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

Edited November 28, 2019

I just installed the app, however, so far so good. The app is very easy to set up I can't wait to start working with it.

Genellz Spot
United States
2 months using the app
February 28, 2023

amazing service great app! Would highly reccomend for tracking referrals for your business when starting!

Ninja Transfers
United States
3 days using the app
UpPromote replied March 1, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

August 23, 2019

So far this app has been wonderful!! Easy to use & use to understand!! Would recommend to everyone!!

Rustic Pineapple Boutique
United States
3 days using the app
August 10, 2021

The app is simple to use, and the support team is very responsive and helpful. I have had a good experience integrating the app with my Shopify store.

StyleAura®
India
3 days using the app
UpPromote replied August 10, 2021

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

February 17, 2022

A great app and great experience with the Support team - especially Matthew who went above and beyond to help me get set up correctly. Thank you! :)

GreenTech Environmental / UK
United Kingdom
3 days using the app
UpPromote replied February 17, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

January 29, 2023

This is a difficult program to set up! And you also have to pay to experience its capabilities! Not worth it! Look for analogues!

Cosmos Art Ceramics
United States
3 months using the app
UpPromote replied January 30, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We will try our best to help you with setting up the app. We would love to hear you out and have a chance working with you to resolve any issue. Please check the in-app chat for our messages <3
Cheers!