UpPromote Affiliate Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.
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Good program. Easy to use for both sides, I mean for buyer and owner. I hope we will receive more sales!
You're getting there ;) We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.
Tommy Very professional, very quick response, very quickly solved my problem, is a very good software
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
the worst company in the world i gave them nearly 100,000 affilates and they completely screwed up everything you speak with 7 different people a day i have no idea how they have these reviews
Hi there. Thank you for sharing your thoughts here. Just a clarification here, all 100,000 affiliates you mentioned are for your own use only, and UpPromote will not initiate any contact with any of them. Also, we're sorry that we don't have any agents who can be available 24/7 just to support you. We had no choice but to support you with different agents. We believe all of our agents are capable of assisting you with your concerns in a timely manner. We have been trying our best to do every single one of your extra requests. Unfortunately, our team effort seems to not meet your expectations. We will keep trying to show you how we deserve those reviews.
Regards,
Una gran herramienta. Y un gran soporte para que la experiencia sea mejor.
Nos ayuda mucho en la difusión de la marca.
easy settings great affiliate app [recommend ]......................................................
Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Accessible, Accuracy, Stable and dedicated support are our core values. We are trying our best to contribute to your success.
Please feel free to reach us at support@secomapp in case you need a hand.
Nos ha encantado lo escalable que es este sistema de afiliados, es un sistema excelente para llevar a cabo cualquier proyecto de afiliados.
Nos ha agradado la atención que hems recibido y el pago es justo por todo lo que esta aplicación es capaz de hacer por ti.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
So far I have worked with June & Mathew, both very responsive and extremely helpful. The customer service has been unmatched. The app itself is easy to use, easy to understand and our affiliates are happy with it.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!
People of customer service not very helpful. I send them few simple and constructive questions and they replied me to find other app and not waste them time. I don't understand why this tone... Nice app but customer service need to improve how talk with customers.
We are so sorry for your unhappy experience.
The thing is you required a huge customization that affects our whole system as well as requires massive resources to process, so we had to confirm that we cannot execute your requirement and recommended you to find another solution because we don’t want to waste your time for unfit solution and have new direction sooner.
Also, we tried to look for other apps on the app store but none seems to meet your request, that’s why we didn't suggest you a specific app name.
Again we would like to confirm that we never want to ignore our customer, on the other hand, we want to save your time actually.
very easy to set up. an easy to understand. it was very amazing thank you for making it very easy to understand.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
Application très bien conçue où les étapes sont clairement indiquées. Une vidéo et un texte de documentation pour chacune. Excellent service après vente y compris le dimanche de Gwen en chat. Un grand merci pour sa disponibilité.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!