UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,917)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

February 20, 2021

At the moment it is my favorite app in Shopify. Absolutely great. It has a lot of features and very easy to use. I am giving 4 stars as I think it is a bit expensive other than that I would give 5 :)

Top Gyal UK
United Kingdom
23 days using the app
UpPromote replied February 24, 2021

Thank you for your amazing sharing. Your feedback truly means a lot to our Secomapp: Affiliate Marketing team and we have been trying our best to develop and improve the app to serve you and meet your demand.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.

February 25, 2021

Super easy to set up and the customer service to help you along the way is amazing! Highly recommend as a first time user of affiliate marketing.

BIOS Nutrients
Canada
About 23 hours using the app
UpPromote replied February 26, 2021

This is Matthew from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com

November 15, 2019

This is quite an amazing Affiliate marketing APP. First of all, it has free plan, and the free plan almost include all the basic functions you need; Secondly, it's customization is very easy to use, you don't need to add codes here and there; Thirdly, their support team response very fast, and all your concerns and questions, they have very detail but easy to read help document.

Highly recommend!!! You must have one!

Funzze
China
About 22 hours using the app
July 22, 2023

Best App for my store and recommended. This affiliate marketing is aweosome for increase sales. Must use it app.

Worizen
United States
About 22 hours using the app
UpPromote replied July 24, 2023

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com or via the in-app chat channel anytime you are in need.
Cheers

January 25, 2022

I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.

Deja Drewit
United States
28 days using the app
UpPromote replied January 25, 2022

Hi there! We do understand that you, as well as many other merchants, want to do the payments right from the app for convenience. Unfortunately, that will involve the merchants' payment security/privacy (especially with debit card payments). That's why manual processing payments has been the main method that most Shopify merchants do. We always aim for the best experience for our users, so we actually managed to develop the PayPal integration feature so that users could process payment right from the app. We have been trying to look for more integration to expand the in-app payment options list as well.
We've sent you an email with an alternative solution for this. We hope that you could give us a chance to make things right for you.

Cheers!

June 6, 2023

Only just getting started with the app but so far its been simple to install, easy to get started and onboard my first affiliate. Thanks

Football Finery
United Kingdom
About 22 hours using the app
UpPromote replied June 8, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 15, 2022

Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise!

Attilius Apparel
United States
About 22 hours using the app
UpPromote replied November 17, 2022

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

April 5, 2023

I have to say, Tommy provided an absolutely amazing service! I was thoroughly impressed and would highly recommend UpPromote to anyone looking for top-notch quality. Thank you for making my experience so wonderful!

Sorry Mom Wholesale (EU)
Denmark
About 22 hours using the app
November 8, 2023

Carina was great at helping me solve my issue. Very fast customer support!

Faithful Family Farmer
United States
About 21 hours using the app
UpPromote replied November 10, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

Edited March 9, 2021

I really like how they eased the set up process. Hopefully this app will help boost our sales... lets go!

Mifa Corner
United Kingdom
22 days using the app
UpPromote replied March 9, 2021

Thank you so much for spending your time sharing the feedback. We are happy to hear that you find the app easy to use, and my team is always ready to help if you need any assistance while building your affiliate campaign. Just reach us at support@secomapp.com if you need our hands.