UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,918)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

Edited September 15, 2021

I like it, bit it was not easy unfortunatly - finally I did it. What borrowed me was in case that I supporsed to translate each sentence from English in the German language. All in one. The app is good.

Kabera Fashion
Germany
16 days using the app
UpPromote replied September 15, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. Just so you know, we recently added a function which would translate the whole merchant's end interface to any language you want. Along with an existing function - changing language for the affiliate accounts (including German), the translating work is easier than ever! Please feel free to reach us at support@secomapp.com anytime.
Cheers!

August 8, 2023

Very user-friendly interface - just started using it and I'm already all set up to onboard my favorite influencers! Let's see how it goes....

RomiBasha Designs
United States
About 15 hours using the app
UpPromote replied August 16, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 25, 2022

Amazing app!!! Business owner mush have!!!!! The customer team is fast and Do a great job!! It will help businesses to grow.

AM JEWELRY
United States
About 15 hours using the app
UpPromote replied January 25, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

January 19, 2023

so far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so goodso far so good

Meow Key - 键喵
Canada
About 14 hours using the app
UpPromote replied January 30, 2023

Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much <3

January 21, 2020

I have setup everything so far and customer support is friend and quick to respond. I can't share any experience yet, since my shop hasn't launched yet, thats why I can't give 5 stars. Once I launch and see how it works out, especially on the technical side, I'll update my review.

Victor De Rossa
Germany
15 days using the app
December 23, 2020

I honestly just downloaded the App, but so far so good. I really do like how there is a free version compared to others.

La Brillante Jewels
United Kingdom
About 13 hours using the app
UpPromote replied December 23, 2020

This is Stark from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com

August 13, 2020

The only thing I can do is that I am not going to be able to do it tomorrow night I will be there at five

trimbrowz
Netherlands
13 days using the app
January 20, 2020

I have 800 affiliates and the only affiliate orders I ever get are the actual affiliate ordering for themselves. Additionally, they are double dipping on the orders. I removed this app because it is a scammers heaven and slows down my funnel by giving options to shady people.

Black Sands
United States
15 days using the app
UpPromote replied January 30, 2020

Hi Black Sands,
First of all, we are sorry for your unhappy experience. We've checked our database and saw that you have over 800 affiliates in total and 756 affiliates that are generated from Convert customer feature (most of their accounts are automatically created because they sign up on your shop) while other 55 affiliates are not customers.
When you enable Convert customer feature, we believe that you want to turn your customer to affiliate and keep them as loyal customers. The fact that the affiliate can buy from their own link can help to keep them as your customer, but if you find that is unfair, we will add a setting to select if affiliate can buy from their own link or not.

After scanning the database, we see that just within 15 days, you have got a pretty big number of organic affiliates and they DID GENERATE referral orders for your store, so in our opinion, your system is running smoothly and could bring success in long-term.
However, as an app developer, we always want to support our merchant to use the app in the most effective way, in your case, if you use Convert customer feature, I recommend you use a combination of several features in order to bring the most success:
1. Create another program for your converted customer and offer a lower commission rate for them.
2. Set Store credit as a payment method so your customers can get store coupons to keep buying on your shop instead of getting direct money.
3. You should disable Convert sign-up customer feature if you find it unhelpful.

On our side, we will definitely launch more features support you as well as other merchants better:
1. Add settings to allow/forbid affiliates buying from their own link
2.Add setting to setup payment method for each program (so your converted customers can only be paid in Store credit)

Since you use our paid plan from 6/1/2020, your trial days is over and you will be charged next month, but we are ready to refund your money for this month and offer you another month using the app free so you can try it out more to see if it actually works.
Hope with my suggestion and my offer above, I sincerely hope you can give our app another chance.

October 25, 2020

I complete my setup about an hour. I really understand everything and it is easy to fill it. Now, I will try to find affiliates and see how it works.

Solazul Swimwear
United States
About 11 hours using the app
UpPromote replied October 26, 2020

Thanks for your review, to improving your affiliate campaign, I recommend you read this article series: https://affiliateapp-docs.secomapp.com/article/best-practices-to-grow-your-affiliate-campaign. In case you need any help from us, feel free to reach us at support@secomapp.com

November 30, 2021

Great App!! very easy to follow and use, i will definitely be keeping this one as it can be extremely useful

East & Europe Apparels
United States
11 days using the app
UpPromote replied November 30, 2021

Hi, this is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!