UpPromote Affiliate Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,932)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.
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This is the first time i've felt compelled to review. Firstly, I must say the set up is very easy. No complaints there.
However, once it was installed and set up I started inviting affiliates. The take up was pretty quick (4 in 10 minutes/ 12 in a few hours) Thats where the issue is. The affiliates couldn't quite figure out what to do then. and the info was lacking. I created an account and quickly found the dashboard isn't mobile friendly and because the overflow is hidden there is no way to see the full page by scrolling horizontally. 88% of people that use my website are mobile users. Furthermore, after spending hours adding images with desciptions, titles, and links for my affiliates to share it turns out that the app simply shares the image-link and the image. I can't give this app 1 star because quite simply it does work ( to a certain extent) as long as your affiliates use a desktop. Which, unfortunately, these days they don't. The feedback I received was, they simply wanted to log in and share posts/product to their social media accounts from their mobile, to try and earn some extra money. Such a simple feature is missing.
After that I contacted support. When they finally replied, they was very polite but I had to remove the left over code myself after uninstalling the app.
We really appreciate your feedback. First of all, we are happy to hear that you find the app easy-to-use, regarding the issue with Mobile responsiveness, my team totally understands your concern. We are aware of the issue and working our best on improving the user experience on mobile devices. Regarding the second issue with Marketing tools for affiliates, the sharing feature is just one of the options, the affiliates can also download/get embedded code of the media and use them on their own channels.
If you have any suggestions for us to make it more convenient, please reach us at support@secomapp.com, we will always listen.
good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~good~
Thank you for your very-good~ feedback. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!
user friendly and lots of great features. we are excited to try this! seems like a great software.....
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
I had some issues to understand the product. But Given amazing support and great app to Promote Affiliate & Referral.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Just started using this app, so far found it to be very user friendly. Looking forward to using it to grow my business.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
I used this app to start our Affiliate program. This is BY FAR the best app out there for this! Fairly priced and robust with features, including important details like contracts for T&Cs and Privacy Policy. I also LOVE the fact that we're able to keep it for free while we build the business up to afford the Professional plan. I HIGHLY recommend this app for any business (big or small) looking to start this type of program.
Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app better day-by-day. Don’t forget that my team at Secomapp is ready to give you a hand anytime you are in need.
Plus, we are about to launch a new layout that is cleaner and fresher, we hope this UI update will improve your experience with the app.
Take care!
Excellent app! It has all the features that we want for our affiliate program. Interface is very nice and easy to use. Support is also amazing!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com in case you need a hand.
it is pefect and help me a lot .i love the guide which step one by one.it is incrediable great.i love it very much.
This is Fiona from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com
It's still very convenient, but I still don't understand many functions, so I still have to look at it slowly
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Super easy to set up and the customer service to help you along the way is amazing! Highly recommend as a first time user of affiliate marketing.
This is Matthew from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com