UpPromote Affiliate Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for affiliate marketing, praising its easy setup, user-friendly interface, and robust features like referral codes and customizable affiliate pages. The comprehensive dashboard effectively tracks sales and analyzes affiliate performance, enhancing management capabilities. The app integrates seamlessly with Shopify, and its support team is noted for their quick, helpful, and professional service, making it suitable for both new and established businesses.
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There are some issues with the app itself. I created a list and sent it to customer service who said all the items I discussed they have IT working on. It has been months though and I haven't seen those changes.
Examples would be when refreshing the screen it doesn't keep you on the screen you're at, it boots you all the way back to the beginning. The back arrow does the same, even though it has a back arrow for you to press when you are getting additional details on a referral, it boots you all the way back to the first page. This requires the user to have to really pay attention to the page they were on in order to get back where they were. Its a time suck.
The customer service team though has been spot on and very helpful. They always take their time to really show me exactly what I need. SELINA and NICK are all I have worked with and they are 5 STARS for sure.
If the app fixes the back arrow or refresh button, it would get 5 stars as well.
Hi there. This is Stark from UpPromote support. I hope you're doing well. We have changed the back end codes so that it will save the filters and paging on the same session (as long as you don't go to another tab on the left-hand navigation bar). It's currently on the testing phase and will be released very soon. We will send you a notification as soon as it's available. I hope with this change, your experience with UpPromote will be flawless. Thank you for bringing this up to our attention.
All the best,
Tanie was amazing and quick to answer my questions!
Selina was very helpful and prompt with assisting me and provided info on where to find out more on my Shopify store.
After researching a handful of other affiliate apps for our shopify store, we decided to go with Uppromote. Not only has it been a seamless process to use, but they have all the features without breaking the bank. Gwen, Tommy, and Barney were the support staff we've worked with and we can't say enough good things about their customer service. They are prompt in the responses to questions, knowledgeable, and extremely helpful! Don't sleep on Uppromote Affiliate App, no regrets! We'll be upgrading the the next tier soon!
Great and robust app. Working properly and we hope to have a strong business together.
Brilliant customer service team! Special shout out to Evans. Very helpful and quick to respond, efficiently addressing all issues. The integration into Shopify is seamless and perfect, making the entire process smooth and hassle-free. Highly recommend!
Selina provided great service! All of the support has been really helpful. I'm still trying to understand the tool, but the support is really great.
Hi there. This is Stark from UpPromote support. Thank you for sharing your feedback. Since we do have a lot of features, it's understandable that some users struggle a bit at first. We'd love to help you out, so please don't hesitate to reach us via the in-app chat again. We'll be there for you.
Cheers!
Great Features and Support.
I recently had a question about the app and reached out to customer support. Tommy was incredibly helpful and responded very quickly. He not only answered my question thoroughly but also provided clear screenshots that resolved my concern immediately. His prompt and detailed assistance made the whole process smooth and efficient. Thank you, Tommy, for your excellent support!
Although I asked for help I did manage to figure it out before Nick showed up very attentively to provide assistance. I really do appreciate that he answered fast (I was much faster, haha), and how he was very detailed in how he could provide help. So, THANKS Nick!