Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

February 12, 2024

So far all is good with this app, the affiliates coming through from them aren't any good so far, but it's good for us to get our own and set them up, it's all fairly straightforward. Customer service have been great when I've had any questions too.

Charlotte's Web
United Kingdom
About 1 month using the app
March 14, 2024

I have recently begun using this app, and have had several questions in order to ensure my affiliate agreements are correct while setting things up. Gwen was very helpful and gave me a lot of clarity as to the features, and how they may and may not integrate with other apps and my store. So far I am very pleased with the customer service received

nequalsone
New Zealand
9 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

April 21, 2024

I love this platform. it is very easy to use and customize and the customer service from Tommy has been excellent.

Patient Portal
United States
About 1 month using the app
February 26, 2024

Easy to use app with cool features such as affiliate link and code. I think this is the go-to affiliate app in shopify no doubt. They got free plans too but the growth plan is something i would choose for a growing ecommerce.

Filmnote
Australia
24 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 5, 2024

Barney was super helpful! As this is my first time trying an affiliate program platform I had many questions to ask and he solved it all.
Super happy about customer service and the app itself so far, hopefully, our affiliate marketing program is going well and look forward to upgrading to the enterprise plan. Highly recommend!

Lively Jewelry Co.
Taiwan
About 1 month using the app
February 28, 2024

Great and quick service. Helped me out and was patient with me. Really appreciated it and was impressed with the customer service.

Nuzest UK
United Kingdom
About 1 year using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 15, 2024

The support team was super responsive and even helped us add additional customizations to sections of the app which was great! So far, this app has been easy to setup and customize to match our branding as we work towards launching our small business.

ClinAdvize
United States
8 days using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 11, 2024

Very helpful and quick with his responses. I definitely recommend!

Leafy Products
United States
Over 1 year using the app
March 25, 2024

Barney was so helpful making sure the support was complete assisting me to make sure the look was spot on. appreciate the prompt responses and ensuring I was satisfied. - thank you

Freedom Cacao
Australia
About 2 months using the app
April 27, 2024

I have had really great experiences with their support team. This is one of the most important part for our business aside from the functionality the app has to offer.

I started off with Barney and was so impressed. Selina went above and beyond to help move things along today for us. We literally just launched our program.

Thank you for all your amazing and thorough help. You guys are so savvy with your app and did not waste time. Pro and efficient.

Amaterasu Beauty
Canada
3 days using the app