UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (4,126)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for affiliate marketing, praising its easy setup, user-friendly interface, and robust features like referral codes and customizable affiliate pages. The comprehensive dashboard effectively tracks sales and analyzes affiliate performance, enhancing management capabilities. The app integrates seamlessly with Shopify, and its support team is noted for their quick, helpful, and professional service, making it suitable for both new and established businesses.

January 13, 2025

Nick was a great help and solved my issue. Thank you!

ksmetals
United States
Over 2 years using the app
January 9, 2025

UpPromote has been a great product so far. We're still in the early stages but they've answered every question, extremely fast support, and very kind too. Special shoutout to Tanie & Ray for their continued assistance. And I know there will be many more but I know they will help resolve it every time.

Bioligent
United States
13 days using the app
December 3, 2024

We have been very pleased with UpPromote Support. The App functions very well and anytime there is a need, support is always helpful and quick. Gwen is great.

Haka Hat
United States
Over 1 year using the app
January 30, 2025

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.

Canopy Plant Co.
United States
7 months using the app
UpPromote replied January 31, 2025

We’re sorry to hear about your experience and would like to clarify a few things:

1. Our agent did not refuse your refund request. He only requested a billing screenshot, as per our policy. You are eligible for a partial refund and we’re ready to process it.
2. We found no record of you reporting the PayPal integration issue. This is often related to PayPal account approval, not the app itself. We hope to get a chance to troubleshoot this further.
3. Our app has helped thousands of merchants successfully, and we take pride in resolving issues and bugs quickly through our support channels. We'd appreciate if you could share the bugs you found.

I've sent you a follow up email. Looking forward to hearing from you.

Cheers!

November 1, 2024

Happy with the app and support.
We have been using Up Promote for more than half a year now and are happy with the growth of the affiliate's channel.

We only wish we could have contacted the payment smoothly and not pay manually.
Thank you Barney for the quick chat support :)

Spirit Nest
United States
12 months using the app
February 17, 2025

I am new to the world of affiliate marketing and Tanie at customer service has not only helped me resolve the issue I was having, but really walked me through so many of the features. I feel a lot more confident navigating now!

Belly of the Sun
United States
5 days using the app
December 17, 2024

We couldn’t be happier with the incredible support we received while setting up our affiliate program. Tanie was professional, knowledgeable, and went above and beyond to guide us through the help we needed. She made the process seamless, offering clear answers and insights.
Thanks to her help, our program is off to a fantastic start. Highly recommend their exceptional service!

CreatureSupps
United States
25 days using the app
January 27, 2025

So far so good! Generated a few sales so far.

Crucible Cookware
Sweden
Almost 2 years using the app
December 2, 2024

The support team was great and patient while helping the first-time user!

Smart Swimsuits
United States
Over 2 years using the app
February 12, 2025

Tommy did great support, along with the rest of the team, too!

FlasKap
United States
Almost 2 years using the app