UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,930)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

April 10, 2024

The app performs quite well. I think it would be good to improve some details, but I don't know if it is technically possible. So congratulations to those who created this app and grateful for helping small brands. The service via chat is very good, especially there is a guy named Nick who makes an effort to respond and give clear solutions, his helps make understanding the app simpler.

For All Folks
Mexico
4 months using the app
UpPromote replied May 19, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

April 12, 2024

The team has been great with helping us get this set up. Shout out to Selina for her patience with all of our questions! Can't wait to see how this app helps us with affiliates!

Date Lady
United States
About 1 month using the app
March 25, 2024

Worked with Evans on fixing a few problems on our UpPromote platform, he was super responsive and efficient!

Énergie PLP - Suppléments et Produits Naturels
Canada
About 1 year using the app
April 15, 2024

Great support, it helps me a lot, thank Evans

Ergofino GmbH
Germany
About 1 year using the app
March 23, 2024

Great app/program, Tommy was there on support late on a Saturday to assist with my brain freeze.
looking forward to a successful partnership with my two stores!

MrWhitsunday
Australia
7 months using the app
February 22, 2024

When I sought help with the site, it was very prompt in responding to messages and efficient in assisting with issues, especially Gwen, the staff member, was quite efficient in assisting with issues! Support this app as always!

MOOSLOVER
Hong Kong SAR
About 2 years using the app
UpPromote replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 3, 2024

They are all good to use so far, and there are also a few orders.
It would be better if more affiliates could join.

Micropack
Hong Kong SAR
9 months using the app
UpPromote replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 18, 2024

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Lash Boom
Canada
6 days using the app
UpPromote replied March 17, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

February 5, 2024

Barney was super helpful! As this is my first time trying an affiliate program platform I had many questions to ask and he solved it all.
Super happy about customer service and the app itself so far, hopefully, our affiliate marketing program is going well and look forward to upgrading to the enterprise plan. Highly recommend!

Lively Jewelry Co.
Taiwan
About 1 month using the app
November 12, 2024

Ray did an amazing job answering all of my questions regarding paypal setup. Thank you Ray.

Invicta Mindset
Canada
About 1 year using the app