UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,930)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

January 23, 2024

Tommy is the best customer services rep I have meet he work on getting me set up on my Affiliate account. he's patient and understanding and he will answer all your questions if you have any. I don't know who his boss is but he deserve a raise for his work. You guys have a good employee on your hands. he's great!! Thank you Tommy for your help. He gets 5 stars!

BlacCoded LLC
United States
3 months using the app
January 3, 2024

This Shopify is easy to use and has helped us manage our affiliate program. We highly recommend.

Go Nutrients
United States
Over 2 years using the app
UpPromote replied January 7, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

April 3, 2024

My Support person Selina was very helpful and really knew here product and services. Great app so far!!!!

WestCountyline
United States
3 months using the app
December 12, 2023

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Fade Plate
United States
2 months using the app
UpPromote replied December 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 19, 2024

Great app and support! I am currently on the free plan and still learning the tricks.

Upgraders
United Kingdom
About 1 year using the app
October 31, 2024

Great software!

Solis Rings
Canada
33 minutes using the app
May 22, 2024

Good and fast support!

WaestoMusic
Sweden
6 months using the app
January 10, 2024

Very good experience with this app, has all the features you need and the customer support is amazing!

Blendking
Netherlands
Over 1 year using the app
UpPromote replied January 18, 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

November 21, 2023

perfect app it provided a lot of features to our store affiliate system.

Revitalash® KSA. Real Curl. Real Lashes.
Saudi Arabia
About 1 year using the app
UpPromote replied December 4, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 22, 2023

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Sensate
United Kingdom
Over 2 years using the app
UpPromote replied November 23, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!