Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

April 5, 2024

great! Everything I need. Support has been great. This is an app that keeps improving.

Hydrus Board Tech
United States
8 months using the app
March 14, 2024

Really good support with Gwen. Super helpful and quick to get the solution we needed.

Organic Collagen Australia
Australia
3 months using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 9, 2024

⭐️⭐️⭐️⭐️⭐️

I had the most amazing experience with Barney and the customer service team at UpPromote while setting up my affiliate marketing program. Barney was not only incredibly knowledgeable about the platform but also went above and beyond to ensure that I had a seamless and successful onboarding experience.

His attention to detail and patience in guiding me through the process were truly commendable. I felt supported every step of the way, and any questions or concerns I had were addressed promptly. The level of professionalism and expertise displayed by Barney and the team at UpPromote exceeded my expectations.

Creating an affiliate marketing program can be complex, but Barney made it feel like a breeze. The personalized assistance I received speaks volumes about the dedication and commitment of UpPromote to customer satisfaction. I highly recommend their services to anyone looking to elevate their affiliate marketing game. Thank you, Barney, and the entire UpPromote team, for making my experience exceptional! ✨

THE IMANI MVMT
United States
About 1 year using the app
Secomapp replied January 18, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

February 13, 2024

I had a quick question and Tommy was able to help. I was using the chat around 11pm. He was very useful.

The Little Things
Canada
About 1 year using the app
January 23, 2024

I have got a prompt reply from the team and Tommy is very supportive. He understood my problem and came back to me with a solution in no time.

Sri Sri Tattva
India
About 2 years using the app
Secomapp replied April 4, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 4, 2024

Selina helps me a lot in understanding all the setup rules about cookies. She provides clear explanations and guidance, ensuring that I grasp the intricacies of cookie management effectively. With Selina's assistance, I am better equipped to ensure compliance and optimize user experiences on my platform.

Under Labz – Brasil
Brazil
26 days using the app
February 29, 2024

The support is UNREAL! I can not thank GWEN enough for her amazing support. She has made this transition flow with ease! I am looking forward to working along side with them as we launch our new affiliate program! I am so happy I finally crossed paths with this program and their amazing support team.

I also need to thank NICK for all his help too before Gwen took over my case!

Ashworth Bedding & Beyond
Canada
6 days using the app
Secomapp replied March 17, 2024

Thank you for your UNREAL sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

April 16, 2024

The app is really good for affiliate management and Tommy helped me with all sorts of questions I had. Thank you so much. 100% recommend

RememberTag
Germany
3 months using the app
April 16, 2024

Literally the best. Not our first brand. Absolutely phenomenal. ZERO headaches for anyone. AMAZING customer support. Barney, and the team, have been INCREDIBLE.

Mirror Skin
United States
22 days using the app
January 30, 2024

Barney was excellent in answering all of my questions. Thank you so much!! I appreciate all your help.

Doodle Dog Town
United States
Almost 2 years using the app