UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,931)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective affiliate program management, suitable for both beginners and experts. Features like referral codes and affiliate link tracking are highly praised, with many noting a boost in sales due to efficient management. The customer support team, including Barney, Tommy, and Nick, is recognized for their responsiveness and helpfulness, often providing quick solutions during off-hours and weekends. The app also offers valuable customization options, and its free version is packed with essential features for those new to affiliate marketing.

January 3, 2024

Evans from UpPromote helped me to resolved my issue very quickly. I received excellent service and attention. Excellent fast and professional service.. Thanks.

Taajir Deal
India
3 months using the app
January 19, 2024

$800 a year GROSSLY OVER PRICED!
WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way.

For me, that's a disgrace in terms of business-to-business ethics

The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year

HCS Voice Packs Ltd
United Kingdom
3 months using the app
UpPromote replied January 20, 2024

Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that.
Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights.

Best,

June 4, 2024

Great customer service experience from Barney! Super helpful and was able to assist very thoroughly. App has a lot of features too.

Universe of Comfort
United States
About 1 hour using the app
April 15, 2024

A new user of this app and the features are matches with my business needs. Besides, the support team is really helpful!!

KEMESU
Hong Kong SAR
14 days using the app
March 17, 2024

Great customers support service. Got a prompt reply from the team and Barney is very supportive. Thanks a lot.

Oulac Cosmetics
Hong Kong SAR
6 months using the app
April 3, 2024

Thank you for responding quickly and kindly to small inquiries. We will try to generate more sales through UpPromote.

Amore Mall
South Korea
27 days using the app
November 11, 2024

really Nice Support and easy to use...

My Store
India
Edited December 30, 2023

UpPromote Affiliate Marketing impressed me with its simplicity and effectiveness. The interface is user-friendly, and the features cover all affiliate marketing needs. Special shoutout to Barney and Tommy for outstanding customer support. Highly recommended for its ease and comprehensive tools.

Coplenty
Romania
About 2 months using the app
UpPromote replied December 25, 2023

Thank you for your amazing sharing! It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

October 30, 2024

great serveice

TMJ stones
United States
9 minutes using the app
April 15, 2024

Just setting this up now, had my questions answered straight away from Barney, he was super helpful and gave me great suggestions too

Botanical Stone
Australia
7 days using the app