AfterSell Post Purchase Upsell

Fantastic! Switched to AFTER SELL from another platform that was, in concept, similar. In reality, there is nothing similar about AFTER SELL and any other upsell/post purchase app we have ever used. The increase in performance was clear from set-up. Huge gains w AFTER SELL. But what also puts AFTER SELL in a league of their own is the hands on, pro-active customer service. They actually feel like a 'partner'. They not only support and help tremendously with any-set ups, questions, comments...But the AFTER SELL team (our superstar is Jackie!) actually proactively reaches out with optimization recos on their own. And so far, EVERY reco they have made has pushed our results higher and higher. This app AND THE TEAM is the !!!!

perfect

I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.

Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app

Would give it 6-stars if I could. Within 30-days of installing AfterSell, the app generated us an extra $2,000 with basically no input, and that's WITHOUT offering a discount on the checkout or post-purchase upsell. So that's an extra $2,000 without offering the customers any incentive at all. I can only imagine what this is going to do for us once we implement discounts as incentives. The app is super easy to use and install, and the support is amazing. Every Shopify store should have AfterSell installed, it's a no-brainer

I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme).
Then its super easy to set different post purchase funnels AND have a/b testing done as well.
Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.

App is perfect, just needs to be more integrated in the Shopify meaning it should have possibility to add order from Thank you page to an original order and payment information shouldn't be entered again, that lowers the chances for buyers to purchase Thank you page offer. Support is great.

excellent service

I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.

They have great customer service and I love their post-offer features. Lillian was very helpful and the video explanation she provided clarified how the system works. It's a great app so far.