AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (946)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values with customizable upsell offers that are easy to integrate. They appreciate the user-friendly interface, straightforward setup, and features like A/B testing and automated follow-up emails. The support team is praised for being responsive and offering effective optimization suggestions. This tool is valued for enhancing e-commerce operations and increasing sales with minimal effort.

November 22, 2024

The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.

EZ-Level
United States
6 months using the app
November 21, 2024

support was helpful. they were having a super busy day so it was a little slow. Overal amazing support

Belena
Portugal
3 days using the app
May 20, 2024

It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints.

The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.

EPIKO
Sweden
About 1 month using the app
January 9, 2024

App works well and has had a positive impact on sales.
Customer support is excellent.

Riff Raff Baby AU
Australia
About 1 year using the app
April 6, 2024

Good first impression of the app. Easy to set up and great customer service!

Coolcase
Finland
3 months using the app
December 3, 2023

Love the customer support from Patti! Only such a shame that it doesn't support Ideal/Klarna

Faire.Amsterdam
Netherlands
9 months using the app
AfterSell by Rokt replied December 5, 2023

Thanks for your honest review! :)

Unfortunately it's true that all post-purchase apps don't support these payment methods, as Shopify's Post-Purchase API doesn't support it.

As soon as Shopify supports these payment methods, AfterSell will too!

I hope you enjoy your time with the app, please let us know if you have any questions or concerns!

September 6, 2022

Pierre was a great help! He is a cheerful customer support agent i believe. Helped me resolve my query real fast.

SilverwithSabi-offical
India
9 months using the app
October 26, 2022

very good customer survice and good people working at the desk with very fast answer time back to me.

Made In TikTok
Canada
9 months using the app
August 29, 2022

customer service is extremely helpful and fast. this app has instantly let me cross-sell products and make my store look more professional.

WallStreet Wallets Store
United Kingdom
5 months using the app
February 24, 2024

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Velvetta
Finland
3 months using the app