Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

Reviews (762)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    712
  • 2% of ratings are 4 stars
    19
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    9
  • 3% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and revenue through effective post-purchase upsells and cross-sells. They praise its user-friendly interface, easy setup, and customizable thank you pages. Features like A/B testing and smooth Shopify integration enhance store management without disrupting the checkout process. The customer support team is noted for being responsive and helpful, providing personalized assistance and custom solutions.

October 3, 2025

I am having A LOT of people reach out to tell me a product was placed on their order that they did not pick

Dabbling Duck Co.
United States
Over 1 year using the app
Aftersell by Rokt replied November 10, 2025

Hi there, we’re really sorry to hear about this issue and completely understand how frustrating it must be to deal with unexpected products appearing on customer orders.

We are confident that our team has reached out directly to investigate and help get this resolved as quickly as possible.

We truly appreciate you bringing this to our attention and for being with Aftersell for over a year. We’ll do everything we can to make things right. 💬✨

January 23, 2025

Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.

4Knines®
United States
11 months using the app
Aftersell by Rokt replied January 28, 2025

Thank you so much for taking the time to leave us a review. We're so glad that you had a great experience with Patti with her videos and patience. We understand how the upgrading to a new version can cause frustration and we want to let you know that our Product Team is actively working on making that a much smoother transition. We really appreciate your feedback and look forward to providing you the best experience possible with our app. Please continue to share with us and let us know how we can continue to support you. 🙏