AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (998)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value (AOV) and sales through customizable upsell and cross-sell offers, noting up to a 10% increase in AOV. It features post-purchase upsells, automated emails, and A/B testing capabilities. The intuitive interface and seamless integration simplify tracking and setup. The support team is praised for their quick, expert assistance and useful resources.

January 24, 2025

I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly.

What really stands out about AfterSell is the sheer number of customizations available right out of the box. The platform is incredibly flexible, allowing for tailored upsell strategies that fit different business needs. On top of that, the support team provides helpful insights into how Shopify’s payment gateways work with post-purchase upsells, ensuring everything runs smoothly.

If you're looking for a powerful upsell solution with extensive customization options and an exceptional support team, I highly recommend AfterSell!

NailRENEW Corp
United States
3 months using the app
AfterSell by Rokt replied January 28, 2025

WOW! 🤩 Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We're so pleased that you enjoyed our easy interface and flexible upsell options 😁. We love being able to help our merchants succeed in every way possible, so thank you again for recognizing the extra information provided. We look forward to continuing to work with you and please let us know how we can continue to assist you!! ❤️

Edited February 4, 2025

New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.

Old review:
No communication about the app literally being broken by the new Shopify checkout.

Lost revenue and now it doesn't even work.

Sybotanica
Netherlands
5 months using the app
AfterSell by Rokt replied February 9, 2025

Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience while we worked on corrected this and look forward to continue to work with you in the future ☺️

January 6, 2025

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

The Wellness Company
United States
Over 1 year using the app
AfterSell by Rokt replied January 13, 2025

We're so happy to hear that our help desk responded to you quickly and was able to provide an in depth explanation on how to resolve your issue as well as for the product as well. We look forward to continuing to provide you excellent support and growing with you in the new year 😁

January 7, 2025

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Reindeer Farms
United States
Over 1 year using the app
AfterSell by Rokt replied January 12, 2025

Hailey will be thrilled to read this 😄 We're so glad she could help setup a funnel and we hope to see your success with us. Please let us know if we can help with anything else 😀

December 9, 2024

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.

Alchemy Blends
United States
2 months using the app
AfterSell by Rokt replied December 11, 2024

We're so glad you like that scheduling trigger, we also thought it would be a great feature to offer our customers 😀 We can't be more happy that we've been able to improve the already great experience your customers have with your product and subscriptions. Please don't hesitate to let us know if we can do anything to make your experience with us even better! 😀

December 30, 2024

I had a fantastic experience working with John to implement the AfterSell Post Purchase Upsell app on my store. John was incredibly knowledgeable about the app and took the time to walk me through every feature, ensuring I understood how to maximize its potential for my store.

His patience and professionalism stood out as he tailored his advice to my specific business needs. John even provided much needed tips. Thanks to his assistance, I feel confident about using the app to improve my store’s performance.

If you’re considering using AfterSell, their support team is reason enough to give it a try. Exceptional service and a genuinely helpful representative—I couldn’t ask for more!"

D'Asher Home Decor
United States
17 days using the app
AfterSell by Rokt replied January 13, 2025

What a fantastic review! Thank you so much for the kind words not just about our support team, but our app as well 🙏. John will be so happy to know that his patience and professionalism helped you have a great experience with him and that the tips he provided helped boost your confidence in using the app. We look forward to continuing to work with you and please let us know how we can continue to assist you! 😁

January 27, 2025

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done.

So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

Savile Row Company
United Kingdom
6 days using the app
AfterSell by Rokt replied January 28, 2025

We're so happy that you enjoyed our customer service! We look forward to continuing to work with you so please let us know how we can continue to assist you!

November 14, 2024

Aftersell's customer service is great. Getting setup with the app on my storefront was super smooth and I was able to immediately get help from a customer service rep for any questions that I had throughout my journey

Hairstrong
Canada
12 months using the app
AfterSell by Rokt replied November 16, 2024

That makes us happy to hear our service was quick and able to help you with your questions! 😀. Looking forward to continuing working with you!

January 27, 2025

AfterSell has been a fantastic addition to our Shopify store. It’s incredibly effective at increasing revenue by creating post-purchase upsell and cross-sell offers that are shown to customers after they complete their orders.

Little Sprouts Co
United States
About 1 month using the app
AfterSell by Rokt replied January 28, 2025

Thank you so much for your kind words 🙏. We're so happy we've been a positive addition to your store and are an effective method at increasing your AOV. Please let us know how we can continue to assist you! 😁

January 29, 2025

Great app, easy to set up and use, solid customization options as well. Lillian was amazing and incredibly helpful with supporting us!

BEACN
Canada
About 2 months using the app
AfterSell by Rokt replied February 9, 2025

Lillian will be so happy to read this 🥰. We're so glad that you enjoyed the ease of set up, use, customizations, and overall app. Please let us know if we can assist you with anything further going forward! 🙏