AfterSell Post Purchase Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (961)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through customizable upsell offers. They appreciate its user-friendly interface, A/B testing, performance tracking, and automated emails. The seamless setup and effective post-purchase upsells and checkout enhancements are particularly valued. Customer support is praised for being responsive and helpful, making this tool essential for enhancing shopping experiences and increasing revenue.
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Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.
Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns!
In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased.
This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order.
To prevent this confusion, we recommend:
1. Changing the text in the offer to emphasize an additional product is being added
2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order")
If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order.
If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing Support@AfterSell.app
Thank you so much, hope you have a great week!
AfterSell is a game-changer! It significantly boosted our AOV with minimal effort. The support team, especially Mark, was incredibly helpful and responsive. Highly recommended!
Mark will be so happy to hear how helpful he was for you and setting the app up. We love hearing that we could significantly increase your AOV with minimal effort and look forward to continuing to work with you!
AfterSell customer support agent Patti was phenomenal in helping us set up, make suggestions, and adjust our setup. We were so impressed with the app and customer support that we added it to our 2nd Shopify store. Very very happy.
Absolutely fantastic customer service from Patti. Was understanding & quick to ACTUALLY want to help us solve our issue.
She single handedly kept us from switching applications.
WOW! 🤩 We think Patti is fantastic too and are so pleased to hear how understanding and quick she was to help you! We love hearing feedback from our customers and want to thank you for trusting us to help your business grow!
Been using this app for over a year. We definitely love it!
AfterSell is super effective and easy to use. Additionally, Mark from support was very responsive and helpful while I had some specific questions and customizations with setup. Thank you Mark and team!
An application that adds value and delivers excellent results: a great user experience and customer support! Absolutely worth it!
Perfect app and perfect service!
I spoke with John as I had some questions about the service and he exceeded my expectations!
John will be so thrilled to read this, thank you so much for your kind words 😀. We hope to get more interactions with you for whatever you need 😀
Very helpful and got toe job done fast she was amazing!
Thank you so much! We're glad to hear our support was amazing and got everything done quickly and efficiently for you! We're excited to continue working with you. :)
Great app and great support! So far it is doing everything that we need it to. I would recommend this app to anyone looking to increase orders and AOV.