AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (991)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through personalized upsell and cross-sell offers. It features customization options like automated emails, A/B testing, and seamless integration. The intuitive interface aids in tracking metrics and managing upsells. Exceptional customer support, noted for its responsiveness and helpful resources, further enhances its value, making it a key tool for e-commerce businesses aiming to maximize sales.

December 11, 2024

It works well and easy to use

Shrooly EU
Hungary
5 months using the app
AfterSell by Rokt replied December 22, 2024

Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can do to assist! 😀

January 25, 2025

I haven’t been using the app for very long, but right away, the customer service has been exceptional. That might not seem important to everyone, but when you're trying to get an upsell working on a Saturday night and no one is there to help until Monday, you realize how crucial good support is. My rep, Dom, resolved an issue I was having with a different upsell in less than 15 minutes. I’m giving it 5 stars for the outstanding service alone!

Neonoda
Canada
About 1 hour using the app
January 14, 2025

Great app, Great customer service

CactusWarehouse
United States
9 months using the app
AfterSell by Rokt replied January 22, 2025

Thank you for taking the time to leave us such a nice review 🙏. We're so happy you're enjoying our great customer service and app as well. Please let us know how we can continue to assist you!

December 12, 2024

Fantastic service, fast solution, easy to manage

Valeva
United States
21 days using the app
AfterSell by Rokt replied December 22, 2024

Thank you so much for taking the time to leave us such a nice response, we really appreciate it! Please let us know if there's anything else we can do to help you! 😁

September 30, 2024

I recently started using AfterSell Post Purchase Upsell for my e-commerce store, and I couldn't be happier with the results! The integration process was seamless; it connected effortlessly with my existing platform, allowing me to get started quickly.

The customizable upsell offers are a game-changer. I was able to create tailored suggestions that perfectly complemented my customers' initial purchases. This personalization not only enhanced the shopping experience but also significantly boosted my average order value. I’ve noticed a marked increase in sales, and my customers appreciate the recommendations.

The user interface is intuitive, making it easy to track performance metrics and run A/B tests on different offers. I love being able to see what resonates best with my audience and adjusting my strategy accordingly. Plus, the automated follow-up emails have been a great addition, reminding customers of the upsell offers they might have missed.

Support from the AfterSell team has also been impressive. They’re responsive and offer plenty of resources to help optimize my campaigns. Overall, AfterSell has transformed my post-purchase process and has been instrumental in growing my revenue. I highly recommend it to any e-commerce business looking to maximize their sales potential!

TPCSUPPLYCO
United States
9 months using the app
October 31, 2024

Perfect post-purchase upsell app, very easy to set up and integrate and customer support is awesome!

HaloSphere
Italy
7 months using the app
October 25, 2024

Have only just added the app. So far the support staff are really great.
Hailey was very helpful with the setup.

galaxy-canvas
Australia
6 months using the app
November 17, 2024

Absolutely fantastic customer service from Patti. Was understanding & quick to ACTUALLY want to help us solve our issue.

She single handedly kept us from switching applications.

TRATEZ
Canada
About 1 month using the app
AfterSell by Rokt replied November 18, 2024

WOW! 🤩 We think Patti is fantastic too and are so pleased to hear how understanding and quick she was to help you! We love hearing feedback from our customers and want to thank you for trusting us to help your business grow!

October 18, 2024

This app makes me free money in the background. This is a brand new store and we've generated an additional $1k revenue that would have been left behind before. The app is also incredibly easy to use, and seems to be the cheapest PPU up around.

Peachy Men
United States
3 months using the app
AfterSell by Rokt replied October 23, 2024

Thanks for the honest review!

"Free money in the background" is the most underrated comment of the year. We love to hear it! 😍

Feel free to reach out at any time if you have any feedback or concerns.

- The AfterSell Team

October 10, 2024

Good app, needs some UI changes. But gets the job done. I needed support and it was very helpful, Lillian created custom video instructions for some issues and help I needed. Thanks again to Lillian!

Goodwear USA
United States
4 months using the app
AfterSell by Rokt replied October 23, 2024

Thanks for the honest review on our UI/UX! Really happy to hear Lillian was also super helpful, we love shoutouts!

We'd love to hear any feedback you have on our UI, feel free to send it to our Customer Support team and we'll forward it to the product team!

- The AfterSell Team