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Airpower is an incredible tool, once you get the hang of it. We've got over 3000 SKU's, and roughly 100 metafields for our extensive product library that are all synced with our custom Airtable base. We started with the provided templates to get a handle on how it all works, but once we felt comfortable, we built it to suit our needs. If you're looking to do custom functionality, it does require a decent understanding of the Shopify API and how everything works.
Thank you so much for the kind words! We work hard to make the sync process simple and intuitive, while still offering the flexibility to support the wide range of use cases Shopify store owners have. We’re proud that our Shopify–Airtable sync infrastructure now handles over 3 million items every day.
This app was wonderful to use at the beginning, but has grown progressively buggy over the years with support offering little to no help. It is also not being updated to work with changes Shopify is making and is becoming increasingly obsolete as I need to modify about half my inventory data manually since there is no sync between Airtable and Shopify for those particular fields and when asked, I was told there were no plans to do so.
We're sorry to hear that your experience hasn't met your expectations — we truly value your feedback and would like to clarify a few points:
- The last time you reached out to us was over four months ago. At that time, we were still working on the product category fields as part of the big API changes that Shopify was forcing all apps to go through. The product category fields are now live.
- Regarding the inventory syncing issue, it was due to inventory tracking being disabled for certain products in your store. We provided guidance on enabling this feature and instructions on how AirPower can automatically activate inventory tracking for you.
We sincerely regret that your recent impression of our service hasn't been positive. We intentionally roll out changes gradually because we support thousands of stores and manage tens of millions of item syncs weekly. Each update is thoroughly tested to ensure reliability and uninterrupted service for all of our customers.
Recent update broke it completely. 10 days back and forth with support and still not fixed. Generally works okay, but it's buggy.
Antonia and Daniel are amazing! They always go the extra mile to help out. Antonia even hopped on a call with me so quickly to resolve an issue we were having. You can really tell they care. I really cannot thank them enough. All app developers should be this responsive. In terms of the functionality of the app, it helps us operate our small shop tremendously.
Amazing app! It allows us create so much bespoke functionality via Airtable bases/automation/interfaces and replaces the need for a plethora of apps. We recently installed it on our second store after having so much success with it on our first. We've used for a number of years now to track detailed inventory for our print operation, and on our new store we use it to track commissions on profits and manage licenses - all of which syncs nicely back to Shopify. It basically brings the near infinite flexibility of Airtable to your Shopify store. We had a few teething problems when starting out and their support team was super-quick to respond with a resolution. It's really the cornerstone of managing our Shopify data - highly recommend.
Airpower has been a huge help in extracting data from Shopify and syncing it up with data from other parts of our business in Airtable. As a result, our business is running much more efficiently. And the support team is great!
Super Product and Super Service , the time I save each week with this product without any glitches .. The API just works 110% at all times
Antonio & Daniel are fantastic to come back to support even on weekends !!
Robert
Airpower has been a lifesaver for our business!
This app efficiently syncs data from Shopify to Airtable, making data management a breeze. The setup was straightforward, and I love how it allows for customization, so I can choose exactly what data I want to sync. The real-time updates ensure I always have the latest information, significantly improving our workflow.
Plus, the customer support is responsive and helpful. If you’re looking for a reliable tool to streamline your e-commerce data management, I highly recommend Airpower!
Hey there! We used AirPower for a short period, but we found it to be so poorly optimized that it became a liability. Additionally, when we contacted customer support, the representative was extremely condescending, constantly talking over us and making our team feel foolish for asking basic questions. We wouldn't recommend using this app and using Relay once they come out with a Shopify integration.
Not Powerful. I agree with the other reviewers; it works but if there were another app, I'd switch.
Pros: nice way to manage inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own.
Cons: Extremely slow sync, unusable if overloaded - the dashboard will not even load. Come back tomorrow and hope for the best. And if you want to be able to segment your sync to avoid this, you have to pay EXTRA! Even at 200 products, with metafields and images in the mix the sync is 30 mins+ every time. Troubleshooting is rather impossible at that cadence. Unlike other apps, Airpower is not really forward looking or frequently updated with the latest Shopify options. Development seems passive.
I've been a customer for years and am looking forward to finding an alternative.
Hi there, and thank you for the feedback. Our sync from Airtable to Shopify syncs data as fast as Shopify allows. Shopify has a limit of how much data you can send it, and this limit varies with the Shopify plan your store is on. The servers running our sync are very powerful and feed Shopify with data as fast as it will ingest it.
Also, we don't know which data in Airtable has been updated and which has not. For this reason a lot of our users use an Airtable view for their tables to tell us exactly which rows we need to sync. So that we don't waste time syncing data that hasn't changed.