Reviews (34)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 28, 2025

Really happy with the results. The team was super responsive, explained everything clearly, and my store runs noticeably faster now. Great experience overall — thanks so much!

Solbina
Australia
13 days using the app
November 4, 2025

Artic Grey's help with their AI Speed app has been amazing. They actually made the store faster where other apps made it slower and they were really friendly and professional and communicated every step of the way. Totally trusted and recommended.

Sugar Valley Lda
Portugal
7 days using the app
July 18, 2025

We recently installed this app on our retail site and it helped image loading significantly. It is easy to use and does exactly what it says! Our site is so much faster.

Wipstitch
United States
About 2 years using the app
July 28, 2025

This app has improved our site speed on both desktop and most importantly on mobile. The white glove installation was seamless and completely handled as promised. I am very pleased with the result, and glad that this program monitors the site. I highly recommend it.

Camille La Vie
United States
About 1 month using the app
November 3, 2025

Very good app, and crazy customer support, thanks team !

NKOSI.
France
9 days using the app
May 30, 2025

AI Speed is working well! Quick setup, and my store feels smoother already.

Pavers England
India
About 3 years using the app
Arctic Grey replied June 1, 2025

So great to here! If you need any support with anything at all, you can contact us directly at support@aispeed.io.

July 8, 2021

This app is very easy to use, and it does what it says. My site is faster now. I dealt with their support a few times and they are always very responsive. All around great experience.

Revitin
United States
About 1 year using the app
August 16, 2023

Had this running for over a year, I believe it did nothing. Uninstalled recently, nothing changed. Most themes have all the necessary stuff. Waste of money.

CaseBuddy Australia
Australia
7 months using the app
Arctic Grey replied August 18, 2023

Hey CaseBuddy Australia Team,

I'm sorry to hear that you didn't see the results you were hoping for after a year of using AI Speed – that's definitely not the experience we want for you. We know every penny counts in business, and we want to make sure you get real value from everything we've worked so hard to build.

I looked back through our records to try and dig a bit deeper but didn't see any support tickets or requests from anyone at CaseBuddy over the past year. How about we set you up with a free white glove installation? Our tech team can personally tailor AI Speed to your store’s setup, ensuring everything's optimized for the best performance possible.

We're also happy to show you the behind-the-scenes – what changes our app has been making and how it’s been working for your site.

Give us a shout at support@aispeed.zendesk.com, and we’ll get this sorted for you ASAP. Looking forward to turning this around and speeding up your store!

Warm Regards,
Anthony from the AI Speed Team

March 17, 2021

I am not a fan of this app. There is not much improvement after install if at all. Support takes longer than it should. A lot of the reason(s) for this review is because the cost of the app is so high. If the price was in the $5 range, I would not be writing this.

BLV Delivery
United States
4 months using the app
Arctic Grey replied March 17, 2021

Hi Sean,

I hope you're having a great day!

We haven't seen any support requests or anything from you since we helped you with your last issue in January. Did you happen to write to us recently? If so, can you please resend your request so that we can help you with anything you need right away? Customer service is our top priority and helping you is the most important thing to us. Please let me know what we can do to assist.

Please let me know if you have any questions about this, and I’ll be quick to reply.

Thanks again and have a wonderful day!

July 14, 2025

A really must have for my website , i had a really bad score of loading page and i was looking for a solution for my page to be faster because it can hurt my business by ranking down my site and looser customers because website take to long to charge , this app just saved me , not to expensive and afordable.

Luméa Beauty
United States
1 day using the app