Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

Edited November 22, 2019

EVEN AFTER CANCELING AND RECEIVING EMAIL CONFIRMING CANCELLATION, THEY CONTINUED TO PUT POPUPS ON MY SITE.

OK... AND THIS IS WHAT? https://prnt.sc/q0rgig

Pura Tribe
Portugal
23 minutes using the app
AiTrillion replied November 22, 2019

Hi Clara,

It seems like there is some confusion. Our team has checked your store and the popup is coming from the privy app and not from AiTrillion.

Please check screenshot here - http://prntscr.com/q0qbea

Still, if you need any assistance, please let us know and we can help you in removing any popup which is creating a problem in your store.

Thanks

November 5, 2020

It has modified my product page and I'm unable to remove the customer review bar even after deleting the ap

Sassylog
United States
15 minutes using the app
AiTrillion replied November 5, 2020

We have helped in removing it. Please let us know if you need any further assistance.

Thanks

September 16, 2019

I really liked the idea of this app and the quick response to some of my questions. However, the Shopify store lists a 14 day trial and then $9 booster plan. But when you download it, all of a sudden the lowest plan is $29. I do not need all of the features- only loyalty but I was interested in exploring the other options. I have more than 1000 contacts so my price now is $60+. I would have paid that but I didn’t appreciate that the up front cost in the store was misrepresented.

Amber Locket
United States
8 minutes using the app
AiTrillion replied September 17, 2019

Hi Laura,
Thank for showing your concern & as you have already mentioned we are very quick in responding to any queries. We tried to reach you yesterday too. Our pricing is very clearly published on our website & is same on Shopify. You were caught in these scenarios within that 5-minute window when we were publishing new discounted pricing for all. Please see on our website we have a new pricing structure "lower than earlier for all with many users" published on Sep 16th itself. I would really appreciate if you can give us 5 minutes to speak & trust you did show in our app. We promise you will love the app & cross integration of triggers between Loyalty, Review, Push Automation. Please email me on md@aitrillion.com & I will work personally to help you.

October 12, 2020

I installed this app, deemed it not worth the amount they ask for so uninstalled. THEN I got an email asking for optional feedbacK, ignored it to be nice, then received messages thru my business on facebook and instagram from Shubhangi Singh and shubhangisingh16 HARASSING me for the optional feedback, my husband spoke to this person and found out they were from the UNINSTALLED app and what they wanted. I AM HIGHLY DISGUSTED THAT YOU WOULD HUNT DOWN SOMEONE FOR UNINSTALLING YOUR OVER PRICED CRAP APP!

Beautiful Stylez
Australia
1 minute using the app
July 25, 2024

Gustavo
United States
About 1 year using the app
June 28, 2024

Sense Serenity
Hungary
22 days using the app
November 21, 2023

starwaxathome.pl
Poland
29 days using the app
October 23, 2023

Pharmazone
Kuwait
12 months using the app