Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive marketing tools, notably increasing email sign-ups and enhancing customer engagement with customizable pop-ups. It features email capture, countdown timers, and exit-intent surveys, offering both pre-designed templates and custom design options. The app integrates smoothly with platforms like MailChimp and is noted for its user-friendly interface and reliability. Merchants also commend the responsive customer support, particularly praising team members like Abul Hasib and Steven. The availability of a feature-rich free version makes it a favored choice for businesses aiming to boost their online marketing and customer interactions.
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Great design tool, but ultimately, my popup was glitchy and didn't work properly. Ill try again in a few weeks
IT looks really nice but i think its too much for me, i got feed up of too much content and i cant handle it :(, i had to delete the app. maybe in a few months i start using it again if i dont find something less dense.
Doesn't work properly. I tried many times to set up a simple pop up but there's always an error ot the campaign wouldn't load. I give up.
Hi, appreciate the feedback! Sorry to hear about your campaign not working as you expected. Did you have a chance to reach out to our live chat support? We’re always happy to help you get your campaign online either over chat or email at support@aivalabs.com.
Loved the idea of this being a free app, which is always generous; but when I tried to create my first pop up for a product on my site, it was full of bugs. Nothing lined up in the WYSIWYG platform, so I decided to delete and try another app.
We are sorry to hear that you had a bad experience with Aiva, we would be happy to help if you reach out through live chat. Did you try moving elements with arrow keys for extra precision?
The app is easy to use but misleading. It says it's free everywhere until you want to publish the pop-up. I spent half an hour editing and then when I decide to publish it, it says the cost is $19/monthly. It is a costly app and not worth it for the $19. I decided to take the free option since the price doesn't fit our budget and I have to have their logo on my pop-up. You should let your users know that you will be charging $19 before they start working on their pop-up
Thank you for the feedback! As we're working hard to build the most powerful app on the market for free, we have included in the Shopify description that a small logo will be included on your campaign. While other pop up apps limit your number of views, functionality and have branding; we feel that having unlimited views with branding would be a generous free offer. We would appreciate the opportunity to make this work for your store, please reach out to our chat for help!