Reviews (209)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive marketing tools, notably increasing email sign-ups and enhancing customer engagement with customizable pop-ups. It features email capture, countdown timers, and exit-intent surveys, offering both pre-designed templates and custom design options. The app integrates smoothly with platforms like MailChimp and is noted for its user-friendly interface and reliability. Merchants also commend the responsive customer support, particularly praising team members like Abul Hasib and Steven. The availability of a feature-rich free version makes it a favored choice for businesses aiming to boost their online marketing and customer interactions.

November 1, 2019

IT IS OK, NOT VERY EASY TO USE. A LOT OF FEATURES NOT FUNCTIONING PROPERLY. NEED IMPROVEMENT. BETTER THAN NOTHING

Luna Cha
United States
7 months using the app
Bevy Commerce replied November 1, 2019

Thanks for your feedback! We're sad to see that you didn't have a great experience with Aiva. Our team is always happy to help over live chat or you can book a demo here: http://calendly.com/aiva/

December 22, 2019

IM JUST GETTING STARTED BUT IT SEEMS TO BE PRETTY FLUENT SO FAR, ILL BE BACK FOR ANOTHER REVIEW IM SURE THOUGH.

NRML Clothing
United States
6 days using the app
February 1, 2020

I haven't been able to really use this app yet, but I am disappointed that it doesn't work on mobile yet.

Paws, Claws & Fins
United States
1 day using the app
Bevy Commerce replied February 1, 2020

Hi there, thanks for the review.

Just to clarify, any campaigns created by Aiva work seamlessly across both desktop and mobile devices, however the dashboard and campaign creation process is limited to desktop. We hope to enhance this in the coming weeks.

Please reach out on live chat or email support@aivalabs.com with any questions!