Ako Loyalty Retargeting CRM

Ako Loyalty Retargeting CRM

Reviews (199)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty program, membership management, and CRM features, which significantly boost customer engagement and sales. Its integration with social media and Shopify, along with social login capabilities, are praised for enhancing user experience and conversion rates. The customer support, particularly from team members like Joanne and Kelly, is noted for being responsive and effective in resolving issues quickly. Merchants appreciate the app's intuitive design, cost-effectiveness, and its positive impact on sales and customer retention.

Edited December 2, 2018

Checking this app out on our shopify. Wish us luck. will update this review whenever our trial is up !

Corgilicious
United States
27 days using the app
Edited September 4, 2023

Really nice costumer support once yo talk with them :)
Ray had help me a lot

Wrenlee
Hong Kong SAR
27 days using the app
August 30, 2020

Hi! I'm so angry!!! I spent ca. $500 with this app and I haven't buyers!!!!!!! This app work very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Regina's Desire Swimwear
United States
Over 1 year using the app
Akohub replied August 30, 2020

Thanks for your feedback, Regina. We're sorry for hearing it. We have further looked into your retargeting campaign and found that your daily budget was set a bit too high. Since Facebook retargeting ads only deliver your ads to the audiences who have browsed or engaged with your website, you only need to set €5 to €10 per day to convert your website visitors. Other types of Facebook campaigns need higher budget instead.

To create a more effective retargeting campaign, we highly recommend that you can try our suggested budget and also run a traffic campaign at the same time to bring more potential customers back to your online store. These audiences will be well collected and then converted by our retargeting campaigns more efficiently.

Please let us know if you'd like to talk further with us. We will provide more suggestions on your retargeting strategy. Hope we can optimize your campaigns and help you convert more visitors into customers soon.

July 24, 2018

Super easy to set up, look forward to seeing the results

Ivywake
United Kingdom
24 days using the app
July 25, 2023

Really thank you Kelly for your help, we are a start-up brand
For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations
AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well
And also very complete help to our official website erection and how to use the operational problems,
If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person
Kelly is a very caring and responsible consultant,
Without her help, we should encounter many difficulties and problems and don't know how to solve them
She is really the most caring person we have met so far and will truly understand the needs of users
Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time
I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

ALTI
Taiwan
22 days using the app
June 20, 2018

Scam. Attributed over $250 sales to retargetting on Monday. I didn't have one sale all day. More than likely pocketing the supposed ad spend. Do not recommend.

Shop Lfb
United States
Over 1 year using the app
February 6, 2018

So easy to install, great for the technically challenged -- retargeting made easy! We are just getting going, very keen to see the results.

Objae1
United States
Almost 2 years using the app
July 8, 2018

easy to setup, but not too sure if it will work well or not since today is my first day. will give a 5 star base on the easy to setup.

Thelavishman
Singapore
21 days using the app
Edited October 4, 2018

I just installed it. Super simple to set up. Can't wait to see the result on this if it really works!

Your Own Depot
United States
20 days using the app
July 5, 2018

Just downloaded the app, straight away the ease of usage is awesome - will wait for results but I am confident is going to help my shop.

Sunwakes Sunglasses
Spain
19 days using the app