Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,524)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, ideal for both beginners and advanced users. They value the seamless setup and fulfillment process, which simplifies managing dropshipping orders. The app offers a diverse product range and features a 24/7 support team known for their patience and effective problem-solving, often providing detailed guidance and screenshots to enhance business operations.

November 11, 2022

I using this for my website i am so happy with using this. and happy to see that support is always available for us. thank you so much team.

shoporay
India
3 months using the app
October 25, 2023

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Peculiar Patch Rug Co.
United States
3 months using the app
September 29, 2023

Excelente app y muy buena atencion del suport

My Shop
Peru
3 months using the app
December 14, 2023

The customer service is EXCELLENT. Harwin from the Zopi team was so quick and professional in his responses.

GezzWorld
Australia
3 months using the app
Edited April 25, 2019

Works as described, from importing to fulfilment. Compatible with the new UI too!

Would be great to sync Archived Unfulfilled orders so that it doesn't crowd the Orders list.

The Paw Bottle™
France
3 months using the app
Zopi ⭐ replied April 25, 2019

Thank you for your feedback. We fix the bug on new AliExpress UI, you can fulfill order now. We'are improving it also to increase fulfill speed.

December 2, 2023

Clara had helped me get through all the steps where I didn't know what to do with my very first order from a customer from Australia. I didn't know that Temu doesn't ship items there and was lost how to remap the product.
Clara helped me step by step, with all the screenshots and typing to connect with me. I was super impress with her service. Thank you Clara and her team! Welldone!

Zabb Sunday
Canada
3 months using the app
May 8, 2020

I use this app to transfer items from AliExpress to my store. This app makes the whole process super fast and easy. I'm happy I found it.

Evolutionary Love Wholesale
United States
3 months using the app
Zopi ⭐ replied October 15, 2020

Hi there,

Here's Lynn from Ali Orders - AliExpress Dropship Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Orders - AliExpress Dropship Support Team

May 25, 2023

I cannot express enough how grateful I am for Lily's remarkable support in setting up my AliExpress app on my Shopify store. She demonstrated an exceptional level of professionalism and expertise throughout the process, going above and beyond to ensure everything ran smoothly. Her dedication and attention to detail were truly remarkable. Lily's guidance and knowledge were invaluable, and I am truly fortunate to have had her assistance. I highly recommend her services to anyone in need of seamless integration and exceptional customer support. Thank you, Lily, for your amazing work!

VantageHype
South Africa
3 months using the app
June 18, 2019

i used this app to add products to my shop. The app is really simple to use and great. I will like them to make it faster

storemydeals
United States
3 months using the app
Zopi ⭐ replied October 15, 2020

"Hi there,

I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team"

Edited January 15, 2020

These people are literally the best people I have ever worked with they are always available have the best customer support I've ever experienced especially Kate thanks for your support.

VintageThrift
South Africa
3 months using the app
Zopi ⭐ replied October 15, 2020

Hi there,

Here's Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kate
Ali Orders - AliExpress Dropship Support Team