Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,510)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this dropshipping app for boosting their operations and securing initial orders, highlighting its intuitive interface that simplifies product finding and importing. Its comprehensive features facilitate easy setup and order fulfillment, with a strong focus on sourcing quality products. The app's customer support is highly regarded for its quick, effective responses and 24/7 availability, providing detailed assistance with visual aids and tutorials.
Refine
-
By rating
Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend
customer service is top notch :)
Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.
I would like to extend my sincere gratitude to Scarlet ***** for her exceptional assistance. Her support has been instrumental in achieving my current position, and I am truly satisfied with the outcome. Please join me in giving Scarlet a round of applause for her outstanding efforts. Her contributions are greatly appreciated.
Scarlet was very helpful
je recommande fortement cette plate-forme car elle est tres pratique et le service impeccable merci beaucoup a Rocy et touts son equipe pour le soutien .
Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.
She was very nice, and she helped me a lot
So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!
I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam,
We sincerely apologize for any inconvenience you have experienced.
We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team.
One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered.
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Thank you for your trust in us.
Best regards,
The Zopi Support Team
Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise