Reviews (370)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product range and user-friendly interface, ideal for e-commerce stores of all sizes. They praise its ease of use, AI-enhanced dropshipping features, and scalable solutions. The app is noted for efficient order fulfillment and exceptional 24/7 customer support, with a team that is responsive and helpful in resolving issues, enhancing the overall user experience.

March 31, 2024

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Ocean Rafts
Australia
5 months using the app
June 2, 2024

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Green Mountain Printing
United States
5 months using the app
March 24, 2023

Customer service is fast in responding and very helpful in solving problems, and they also give you great advice about your business in general, and the best person who helped me was Lily :)

Macaje
Egypt
5 months using the app
April 19, 2024

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Connect Teck
United States
4 months using the app
May 25, 2022

very friendly service, helpful and prompt response.problem solved. app works very good. happy with it thank you.

DustyJewelz
Australia
4 months using the app
Zopi ⭐ replied May 25, 2022

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member ...

Edited May 6, 2023

Needed some help with placing an order as it turned out I had products that were ordered from two different platforms. Clara helped me tremendously in placing my orders. Thank you very much Clara!

Your Shiny Clothes
Ireland
4 months using the app
January 3, 2023

Amazing app and easy to use. Ethan who i was talking to through live chat helping me with my first few orders and we got through them thanks to him. Really helpful team.

Active Supplies
United Kingdom
4 months using the app
June 5, 2023

the ali orders AliExpress is fast delivery for dropshiping ,100% recommended./////////////////////////

Store Mash.co
United States
4 months using the app
April 4, 2024

Top Notch Support from Violette.
Thanks alot for the support!

Swiftwintek
Sweden
4 months using the app
October 6, 2022

回复比较及时,说明也清晰, 不错。 更新的一些细节希望可以提前说明,毕竟不是长期使用,或者高频次使用改软件。 另外这个评分和评论项过长,我不喜欢这样的设置,如果是为了更好的客户体验,也有对应的做法,不如问卷或者简单的评价,或者是新用户以及老客户的不同调研,谢谢。

bakutool
China
4 months using the app