Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer support, which is particularly beneficial for beginners. They appreciate the quick, detailed assistance from support staff, including step-by-step guidance and tutorial videos. The app enhances dropshipping efficiency, improving processes like order fulfillment, and is noted for its real-time support and comprehensive onboarding assistance.
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Roci helpt me very wel
molto cordiale e disponibile
So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!
I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam,
We sincerely apologize for any inconvenience you have experienced.
We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team.
One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered.
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Thank you for your trust in us.
Best regards,
The Zopi Support Team
beaucoup trop cher, je pensais que mon client recevrait la commande et je me rend compte que rien n'a fonctionné. Je dois payer 70$ pour un truc de 6$ ça n'a aucun sens. En plus vous voulez que je change pour un forfait plus grand pour seulement une vente de 6$
Chère Annick,
Merci de nous avoir fait part de vos commentaires et nous sommes vraiment désolés pour cette expérience indésirable.
Il semble y avoir un léger malentendu que je voudrais aborder. Zopi est une application conçue pour vous aider à passer des commandes en synchronisant automatiquement les informations de votre commande afin de faciliter l'exécution des commandes en quelques clics simples. Le processus n'est pas entièrement automatique et Zopi n'expédiera pas la commande sans votre action et confirmation. Un membre de notre équipe vous a contacté par e-mail pour vous aider à traiter correctement la commande et attend actuellement votre réponse.
Nous espérons avoir de vos nouvelles bientôt.
Cordialement,
L'équipe d'assistance Zopi
She was very nice, and she helped me a lot
Really responsive support, great all, I love the AI implementations
Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise
Ross heeft me geweldig geholpen vandaag!
alice super nice
Wasted time and money.
It's an app looks good and easy to use, BUT limits are unacceptable.
Hi P ZhelezkoFF,
Thank you for sharing your feedback with us. I'm sorry to hear that our feature didn't meet your expectations.
We understand that the limitations of each plan can be frustrating, especially when you're trying to see how it works. Currently, as part of the Starter plan, you have 10 quotas for tracking your order status. One of our teammate has reached out via the email to explain and verify your concern in detail.
Look forward to hearing from you soon. Thank you for your understanding and patience.
Best regards,
The Zopi Support team