Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,469)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.

December 11, 2023

Great plugin but the fact it only limited the price sync of products is a killer and will use another plugin. YOu can have 5000 mapped products, but the price only syncs with 15 products. Why. Be warned.

Baseus Australia
Australia
4 months using the app
Zopi ⭐ replied December 13, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

January 22, 2024

Very Poor, it is the only app I use that I does not load most times I try to adjust my products. I am uninstalling for that issue.

Arboleda Design
United States
5 months using the app
Zopi ⭐ replied January 24, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

January 16, 2024

I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.

Le Shop
Canada
About 2 months using the app
Zopi ⭐ replied January 17, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

June 21, 2024

worst app ever used

Easy livinss
India
7 days using the app
Zopi ⭐ replied June 24, 2024

Dear Shray,

Thank you for taking the time to share your feedback about our app.

To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right.

Thank you for giving us the opportunity to serve you, and we hope to hear from you soon.

Warm regards,

The Zopi Support Team

November 24, 2023

Can not set up shipping. The customer receieving mistakes during check out

Aspectek
United States
2 months using the app
Zopi ⭐ replied November 25, 2023

Hi Anthony!

Thank you for submitting a review of our app! We value your feedback and want to address your concerns.

We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify.

We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email.

We look forward to resolving this matter to your satisfaction.

Best regards,
The Zopi Support team

March 13, 2024

they are scmmers ..a big scameers ,make people charge ,,without your notice even you uninstaal app

MAMAs
Pakistan
2 days using the app
Zopi ⭐ replied March 14, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

January 23, 2024

dont expect and answer when there is a problem

Fish Outfitter
United States
4 months using the app
Zopi ⭐ replied January 25, 2024

Hi Donnie!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

January 30, 2024

no works, you cant process bundle and cant ask for refund

Welzijn
Ireland
9 days using the app
Zopi ⭐ replied February 1, 2024

Hi Victor!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

For your concern about the bundle, as Zopi can help you import the products from sourcing platforms, it's suggested to work directly with suppliers to have the custom link for this request to upload to your store.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

We hope to hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

June 30, 2024

The platform is super slow, can't really load the products i'm looking to upload

My Store
United States
Zopi ⭐ replied July 2, 2024

Hi Johhney,

We truly appreciate the time you've taken to share your insights about our app.

Following your feedback, we've performed an exhaustive system check and are happy to report that the Zopi app is fully functional and performing optimally.

To address the issues you've highlighted, one of our team members has reached out to you to inform you about this update. We are eager to hear back from you to further discuss your experience and determine the best way to resolve any concerns.

Your satisfaction is our priority, and we are grateful for the chance to serve you better. We look forward to your response and hope to turn your experience around.

Warm regards,

The Zopi Support Team

November 26, 2023

Demasiados errores, ahora página en blanco, tengo que preparar pedidos y no puedo porque no aparece nada.
Anteriormente errores al importar productos.
Muy mal.

Squat Viral Shop
Spain
4 months using the app
Zopi ⭐ replied November 28, 2023

¡Hola!

¡Gracias por enviar una reseña de nuestra aplicación! Valoramos sus comentarios y queremos abordar sus inquietudes.

Nuestro equipo se compromete a abordar cualquier inquietud o problema que pueda haber encontrado y uno de nuestros agentes se comunicó con usted para analizar sus comentarios con más detalle.

Con suerte, recibiremos noticias suyas para que podamos ofrecerle el apoyo que se merece.

¡Gracias por darnos una oportunidad y te deseamos todo lo mejor!

Atentamente,
El equipo de soporte de Zopi.