Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,525)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer support, ideal for both beginners and advanced users. They value the seamless setup and fulfillment process, which simplifies managing dropshipping orders. The app offers a diverse product range and features a 24/7 support team known for their patience and effective problem-solving, often providing detailed guidance and screenshots to enhance business operations.
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I absolutely LOVE LILY FOR THE CUSTOMER SERVICE, SHE RESPOND VERY QUICKLY, She answered every question, And resolved every issue, THANK YOU SO MUCH!!
because i canceling my yearly subscription the have my subscrition reduce and abd i have been limited to use this app, i paid for one year and i have one more month ´, but because i have canceling my subscription my accout hase been limited, before canceling my yearly subscrition i can import 250 items and after canceling i can not import the same number of items it hase been limited to 100 or 110. as an advice nobody should use and paid for this scam app. it should be -5 star
Hi Khaled,
Thank you for leaving feedback on our app.
It seems there might be a slight misunderstanding regarding our app that I would like to clarify. When you cancel the Zopi plan, your current subscriptions and quotas will remain active until the end of the billing cycle. After that, your account will be reverted to the free plan.
Rest assured, the cancellation will not affect the quotas for any features. One of our teammates has already reached out to you via email and we look forward to hearing from you.
If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Zopi Support team
Not working, support is not helpful, really waste of time. Compare with Oberlo, Ali order process is slow, takes long time to auto complete the address. And today the Ali app is dead and asking me to install the App, I'm done.
Hi there,
Here`s Raymond from Fireapps Customer Support Team of Ali Orders and we are truly sorry for this inconvenience caused.
Related to your concern as following:
1. As you mentioned "support is not helpful", unfortunately we have not seen your conversation between our agent and you. Therefore, please tell us the agent`s name whom you have contact, so we will re-check with them.
2. "Ali order process is slow, takes long time to auto complete the address", you are talking about Auto fulfill orders, right? If yes, please share us how long does it take?
3. "And today the Ali app is dead and asking me to install the App, I'm done", as we have checked again, our app is still working fine, so you please elaborate your concern "Ali app is dead and asking me to install the App" and we can help you further.
Could you please re-install our app and let us have a chance to support you with the highest priority? We very much appreciate your business and hope that you will remain a valued customer.
I am looking forward to hearing from you soon.
Best Regards
Raymond
There is so much work on my online store. Orders and suppliers, shipping and fulfill the orders. I got some issues with my first order and customer support team made my life so much easier. Thank you, Jennie and all your team for quick, accurate help!
This a great app and very easy to use! I'm able to import items into my store very quickly! Thank you!
Hi there,
I'm Yung from Ali Orders - AliExpress Dropship Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Ali Orders team and we have been trying our best to develop and improve Ali Orders to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Yung
Ali Orders - AliExpress Dropship Support Team
I had questions and Jennie was who I chatted with and was so quick to help me and also offer advice. I'm very thankful to have chatted with her. Thank you Jennie!
I had a little problem with my order, and I was supported by Rocy and it was very kind and helpful.
This app has helped me tremendously ! My store is organized and efficient in large part due to Ali Orders Auto Drop.
Hi there,
Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Orders - AliExpress Dropship Support Team
Desinstalei o app e continua a cobrar, gostaria que resolvessem essa questão, o quanto antes. Aguardo!
Hi there,
I'm Raymond from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to you.
As I have checked your account on our Shopify system, and see that you installed our app on November 12th, 2019, and then uninstalled our app on March 25th, 2020.
Please be advised that you have to uninstall our app, then the subscription will be canceled as well, and you won't be charged on next billing.
For more detail can be found here: https://help.fireapps.io/en/articles/2001251-how-to-cancel-quit-terminate-pause-fireapps-subscription
If you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Raymond
I used this app and its amazing how resourseful things can be done thanks to this concept
Incredibli amazingdsv
Hi there,
Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Orders - AliExpress Dropship Support Team