Zopi ‑ AliExpress Dropshipping

I want to give a HUGE shout out to Rocy from Zopi. Had it not been for this kind and very patient representative, my first order would still be sitting in a digital limbo. As a new store owner, I had some questions and concerns and Rocy made sure to explain every single detail and process in detail with screenshots and everything, ensuring that I understood it all. We did a few walk throughs and I was good to go. Thanks Zopi for having very professional and knowledgeable customer service reps!

I'm very impressed with the Zopi App. I have been using it a few weeks and have to say it makes my drop-shipping business straightforward. I have of course had to get used to some aspects of the process but with the prompt, professional and extremely fast and helpful help desk feature every question i have needed answered has been done, Today i dealt with the amazing Nim who yet again came to my rescue and clearly explained how to remedy my issue, Nim has been there when i needed her the last few days and has always explained the process clearly and i cant thank her enough.

Very helpful and available for any question. I was a little stuck on one point , due to my rush, but Ross came to the rescue and helped me out and even gave me more and pertinent advice for my next steps. Very encouraging to go ahead, when not clear about your heading.

Thank you scarlet. you rock

La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.

Customer Service/support from Ross was five-star excellent! Please me sure to reward his job well done!

Vivian did a great job of helping me work through the complexities.

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Very quick, kind and helpful customer support from Ross

Ross was very helpful. She has good process knowledge