Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,518)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer support, which is particularly beneficial for beginners. They appreciate the quick, detailed assistance from support staff, including step-by-step guidance and tutorial videos. The app enhances dropshipping efficiency, improving processes like order fulfillment, and is noted for its real-time support and comprehensive onboarding assistance.
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very helpful and patient and a very good problem solver!
I had trouble trying to fulfill an order and Rocy was so helpful in getting that sorted out and gave me simple and clear directions that solved the problem. Rocy was also so patient with me and very kind which made this interaction even more helpful!!!!
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew,
We hope this message finds you well.
Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.
Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.
Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.
Thank you once again for your trust and support. We look forward to serving you better with each update.
Warm regards,
The Zopi Support Team
Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross
Fantastic tool and amazing support! Minn has been super nice and ready to answer all my questions and solve my problem!
I wish all the CS agent will be like her!
5 stars!!! I use Zopi on all of my stores because they are here for me 24/7 on issues beyond just on Shopify! They help with the entire process & more! Also, their system works better than any other sourcing system out there. No wonder they have so many 5 stars, they are incredible!
Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10
i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.
Scarlet was super helpful and patient with me, I am new to dropshipping and this was my first order. She guided me step by step with tutorial videos. She is amazing!
shit app and support it is not allowing me to uninstall the app form my store i do not know why?
Dear Chirag,
We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service.
Regarding your concern, we would like to inform you that due to some updates from the external system, the uninstallation of the app required additional steps. One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered.
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Thank you for your trust in us.
Best regards,
The Zopi Support Team