Reviews (2,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.
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great support tanks a lot . the best of the best platform i check it before tnks tnks...............
I needed some assistance with finding suppliers. Ross was able to walk me through the process and made it very easy for me to follow. I appreciated the quick responsiveness and polite interaction.
So far so good. A few teething problems around the new version but otherwise very good, and straight forward.
3 hours of my life wasted on a "customer support" that can't even navigate the app. It took the person ('Ken') literally 2 hours just to understand that I needed to un-fulfill an order. And of course I didn't receive any help. What a huge waste of time this app is. Also, it has all sorts of bugs. Stock numbers are updated randomly even though the option is turned off. We can't order from a single page, even though the option is there. And you can't even un-fulfill an item. So if there is a single error in the already fulfilled order, there is nothing you can do. I've never had such a bad experience with customer support in my life. Ali Orders, not even once.
Very nice App, recommendable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Quando tento di installare l'app sul pc esce solo la chat, non vedo nient'altro. Avrei messo voto 0 se avessi potuto. Grazie
Ciao Giulia,
Grazie per aver inviato una recensione per Ali Orders. Mi scuso per gli eventuali disagi che hai riscontrato. Per favore, permettimi di aiutarti con il tuo problema.
Come da verifica interna, il problema della schermata della chat viene fuori all'apertura dell'app magari dalla risoluzione del display (che è superiore a 600 pixel). Puoi passare al browser Chrome per aprire l'app e regolare la risoluzione inferiore del display prima di aprire l'app per vedere se funziona?
Spero che questo chiarisca le cose e vorrei assicurarti che abbiamo un agente dedicato che è sempre pronto a spiegarti e supportarti a fondo in questo caso. Speriamo di ricevere tue notizie in modo da poterti offrire il supporto che meriti.
Grazie per averci dato una possibilità e vi auguriamo tutto il meglio!
Perfect! Didn’t take long at all to get service and then cierra was so kind and well mannered and patient as I’m new and still learning she was just fantastic
Thanks again cierra I hope to have your help in the future
ini tool yang saysa cari selama ini free dan komplit semuanya
tertima kasih untuk developer nya
saya akan review apa yg kurang
Hi there,
My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team
I just started using this app to my shop. It has very easy and I have help whenever I need it fast.
I use this app for all my fulfillment needs. But it cost too much for premium. I would prefer to use the most features for free.
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team