Reviews (2,528)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.

September 1, 2022

Customer service was very helpful. Having said that, needed it for several different functions - app seemed broken at several steps.

The Regrowth Project
United States
4 months using the app
Edited February 21, 2023

Je viens de démarrer avec Lily sur ALI ORDERS, et je suis satisfait de notre échange mutuel,un grand merci à Lily .
Étant tout juste au début de notre collaboration, je ne peux vous en dire davantage pour l'instant.

homefitnesssport-com
Martinique
5 days using the app
July 21, 2022

its very essay to use . and ali order contact center is working so faster other then . they will answer you in a click when you want to get help from them

womenfashions99.com
United Kingdom
5 days using the app
December 29, 2018

I have downloaded and added this app to my shop, BetterReseller, yesterday. So far it is working nicely, the products are exactly how they are in AliExpress. I would love if the app would have Mozilla Firefox support also, as I had to download Google Chrome just for this app ( I dislike Chrome for privacy reasons). I will open my shop in few days, all I hope is that the products will be synchronized fully, as the app promises, and that my customers will actually get their orders. I would give this app 5 stars, but it lacks Firefox support.

BetterReseller
Lithuania
5 months using the app
January 8, 2019

I used this app to import products, no problem getting started, easy to use. Definitely Recommend!

Watch Junction
United Kingdom
5 days using the app
Zopi ⭐ replied October 16, 2020

Hi there,

Here's Raymond from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Orders users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Orders.

Also I highly recommend you to check our blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Orders - AliExpress Dropship Support Team

July 18, 2023

this plugin does what it says and the support from clara was very helpful after some starting issues ;)

LESQLAIRES
Switzerland
4 months using the app
September 7, 2022

Il servizio clienti è ottimo e reattivo, risolvono il problema in pochi minuti. Sfortunatamente l'app ha ancora delle lacune da colmare che impediscono la totale automazione dell'evasione degli ordini. In un modo o nell'altro qualcosa di manuale da aggiungere o modificare c'è sempre. Spero continuino a migliorarla perchè il potenziale è tanto. Grazie David

The Trophy Wife
Italy
4 months using the app
August 16, 2022

I'm only using the basic functions to import products, descriptions and pricings but this app works well ! If it were possible to import the same product a lot of times, I'd have given 5 stars. But it remains a user-friendly app! Plus, Vincent from the support team is very patient and efficient. He made sure everything was clear and I had no questions left when the conversation ended. Good job !

la-boutique-du-vase
France
4 months using the app
Edited April 7, 2020

I've only started using Shopify and with the help of Ali Orders AliExpress dropship app, i feel that when i launch my site it is only up from there. The feasibility of choosing items makes less of a hassle for choosing projects

coolspots
Romania
4 months using the app
Edited August 19, 2022

Dasey (medewerker )was klantvriendelijk en ze doet haar best om mij te helpen om mijn verloren producten weer te vinden

Foreign Drip 💦
Suriname
4 months using the app