Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,511)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for boosting their operations and securing initial orders, highlighting its intuitive interface that simplifies product finding and importing. Its comprehensive features facilitate easy setup and order fulfillment, with a strong focus on sourcing quality products. The app's customer support is highly regarded for its quick, effective responses and 24/7 availability, providing detailed assistance with visual aids and tutorials.

Edited May 1, 2024

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Beauty on Locke
United States
About 2 months using the app
Zopi ⭐ replied April 23, 2024

Dear Andrew,

We hope this message finds you well.

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.

Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.

Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.

Thank you once again for your trust and support. We look forward to serving you better with each update.

Warm regards,

The Zopi Support Team

June 28, 2024

Very quick, kind and helpful customer support from Ross

Bumbi bear cat
Sweden
About 1 month using the app
June 28, 2024

Ross was very helpful. She has good process knowledge

For Loved Ones
Australia
3 months using the app
May 24, 2024

recommended this app. easy to use and if you are a little confused like me as a first time user of this app. you can rely on their customer service. they are very helpful and they instantly give you a respond and willing to help.

Portable Trendz
United Arab Emirates
3 months using the app
September 18, 2024

Scarlet heeft mij snel en doeltreffend geholpen

stylishwear.nl
Netherlands
3 months using the app
July 5, 2024

Karina provided great support.

The Greenhouse Pros
United States
8 months using the app
April 15, 2024

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

Eboniz Rose
United States
4 months using the app
November 2, 2024

Ross的咨询服务很好。谢谢!

Sija Goods
Canada
6 days using the app
April 21, 2024

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

Cosmic Designs and Fashions
United States
6 months using the app
February 15, 2024

5 stars!!! I use Zopi on all of my stores because they are here for me 24/7 on issues beyond just on Shopify! They help with the entire process & more! Also, their system works better than any other sourcing system out there. No wonder they have so many 5 stars, they are incredible!

CozyKitten
United States
3 months using the app