Reviews (2,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.
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Hello, The application deserves the 5 stars for sure but a few days ago I had a problem, I contacted by email by chat and I have no response from anyone.
The problem is that when I try to make an order I automatically get the following error (error - can not complete auto fulfill order) and do not add any product to the aliepress cart. How can I solve this problem?
I've been waiting for more than 45 minutes on chat support and I'm still waiting
Hi Mohamed,
This is Ken from FireApps Cs team, thanks for your message.
Firstly, We apologize for this inconvenience may have caused to your experience with our support team.
Actually, we have sent several email to follow up your case since that time you have been contacting to us via Shopify but then there's no reply. Kindly help me to check on your email then you will surely see our email which i have been contacting to your without any reply.
For your concern which you are facing with, kindly help me to send the ticket again in our app chat box, we will check and help you with it.
Once again, we are so sorry for this situation!
Regards,
Ken
App is great, I am a little confused on shipping prices but other than that the price per month is amazing and I highly recommend others to use this.
Hi Adam,
My name is Lynn from FireApps Customer Support team, and thanks for your feedback.
As we discussed via our live chat, shipping price in Ali Orders app is NOT included in the price.
The price of products after imported is followed by the pricing rule you set.
Also you can refer the shipping price by clicking in country's name drop-down list below Shipping column.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Regards,
Lynn
nice app by now using it for 2 days, everything works super fine ! i am looking forward to the future!
Easy to use. tons of products. Let you know what is available for US and delivery est time. I used it for halloween items and utilized the bulk push button
Super Support, trotz einer minimalen Übersetzungsbarriere wurde ich super von Vivian betreut. Der Preis der App ist mir als Starter ein bisschen hoch aber davon abgesehen finde ich Zopi sowie Vivian toll.
Doesn't function on my Linux desktop PC (running on firefox), just shows a white screen
On my iOS phone thru shopify app it still barely functions, i have a hard time finding the products I'm looking for that can be easily found on aliexpress.com, irrelevant results, etc.
I'm wasting time trying to get the app to even function, y'all really need to do better
Imma leave a recommendation: rather than making us use the search bar (which barely works lol), allow direct links from aliexpress so specific products can be found instantly
Hi Ed,
Thanks for submitting a review for the app! We take these insights from our customers seriously in order to improve the app experience.
One of our agents will reach out to you very soon, so keep a look out for your email! Looking forward to hearing from you soon!
Best,
Ali Orders team
I'm new to this app but I think it's very helpful to people who are working in AliExpress. there is a free plan which a good thing to start and take a look. Thank you!
Zopi is essential to do dropshipping with my Shopify store. While there have been some hiccups on the way where the app order did not work correctly, the support team quickly fixed it. The support team is fantastic, especially Nim who patiently helped me through several problems regarding my order and explained it well! Overall I recommend this app!
I had some trouble but Lewis from support helped me a lot through out this process.
very good app finding and getting products on my store, my chat assistant scarlet was also very good at her job and offering suggestions and support when I needed it.i would have liked a way to use the compare price in a mass scale instead of one by one