Reviews (2,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.
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i am a dropshipper just start adding product directly fro this plateform.this is just 2nd day at the moment is quiet good .but still need to update this app.will give you review again.but overall good experience
Hi Gurmail,
I'm Anna from FireApps Customer Support team.
First of all, thanks for using our app and your feedback. Your contribution will be very helpful for us to improve the app and service quality better.
Besides, could you mind letting me what other problems that you need help, so we could check it for us and help you out ?
Should you have any other concern, feel free to contact our Support team via our live chat channel by clicking on the bottom right icon inside app, or our email at support@fireapps.io.
Look forward to hearing from you.
Regards,
Anna
Customer service would not refund anything. saying there policy restricts it. only had the app for 3 hours and there are no UPC or GTIN information provided to attach to platforms. no products purchased or sold.
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.
Easy to use but it can be better, Aliexpress shipping is slow so I will stick with EPROLO, free and fast shipping.
Bom aplicativo, mas ainda tem alguns bugs na integração nos dados dos pedidos. suporte rápido e eficiente.
This app is really easy to use! It's so fast, you can add products to your store in no time. The customer support team has been very helpful, friendly and quick to respond to all of my questions.
Vivian was very helpful with questions i had.
Thank you
Hi!
Thank you for submitting a review for our app. We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team
Application très pratique et rapide. J'espère trouver de bon produits pour ma boutique. Merci à CLARA pour son aide et son assistance !
i have subscribe to one year basic plan i have incidentally uninstall the application
and after few weeks when i am tried to install they are again demand to approve basic plan for one year be careful it is fraud application
Evidence
Current billing cycle: Jul 20, 2023-Aug 19, 2023
Apps
(2 items)
$145.29
Ali Orders
$139.30
Basic: 2023-07-27 - 2024-07-27
Hello Adeel,
Thanks for submitting a review for Ali Orders. My apologies for any inconvenience that you've experienced. However, please let me explain.
The reason the app asked you to re-authenticate the charge is that you had uninstalled the app, and then re-installed it. Please rest assured, the charge will not be doubled. In fact, the Shopify bill that you receive will only contain one subscription charge from Ali Orders. Hope this can clear out any misunderstanding.
I saw that one of our agents has reached out to you. Since you are one of our subscribers, you will receive the dedicated support that you deserve.
Kind Regards,
Ali Orders team
best AliExpress drop-ship app ....smooth easy and doesnt require alot of learning to use it professionally
"Hi there,
Here's Raymond from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Orders users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Orders.
Also I highly recommend you to check our blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Ali Orders - AliExpress Dropship Support Team"