Reviews (2,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.
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Daisy delivered excellent customer service! Helped me add chrome extension and helped me import my products. I reccomend this App by far as one of the easiest!
Good customer service and easy to use! Ciara was very nice and helpful showing me the process to setup the app correctly for my store. Would highly recommend
very helpful, better than most of the other site, live interaction and can ask any question if puzzled
so far so good... ur team is great
nice to chat with them... helpful .. reaching hand
i would never hesitate to chat with them
the app is easy to use and it really made my life easier. It a user friendly app. I would recommend.
I uninstalled the app before the billing date yet it still billed it's self. Please explain this for me
Hi Zukisa! This is Jennie from the Ali Orders team
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Let me clarify that the subscription was active from the moment you chose the plan until the end of your billing cycle. And it was charged only 1 time during the cycle on the Shopify billing date.
I hope this clears things up and I would like to assure you that we are having a dedicated agent that is always ready to explain and support you thoroughly in this case. Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Really good app and amazing service a girl named vivian helped me alot in my problem that i had and now i am okay
I love this app! Mixed with ali review importer it's an unmatched style of convenience for dropshipping, but i give it 4 stars for my simple frustration sometimes the app freezes or something, & it will delete saved progress on a product. That being said, if that error were to be fixed there are no other issues, & even that error doesn't happen often. So 4 out of 5, & 5 out of 5 if that is fixed.
Ayant eu des difficultés à utiliser l’application j’ai souhaité résilier. Leur service client a été très disponible, ils m’ont proposé de l’aide pour mieux utiliser l’application et m’ont remboursé.
Salut!
Merci d'avoir soumis un avis sur notre application et désolé pour cette expérience indésirable. Nous prenons très au sérieux les commentaires de nos clients afin d'améliorer le service.
nos commentaires seront très importants pour nous car nous recherchons toujours des moyens d'améliorer notre application et souhaitons rendre votre expérience avec notre application aussi simple que possible.
Si vous préférez avoir la chance de discuter avec moi ou si vous souhaitez envoyer vos commentaires par e-mail, n'hésitez pas à répondre à cet e-mail car j'aimerais vous offrir mon soutien pour vous guider à travers l'application et comment elle peut vous aider dans votre parcours de dropshipping.
Merci de nous avoir donné une chance et nous vous souhaitons tout le meilleur !
Sincèrement,
L'équipe d'assistance Zopi
Thank you so much , it's an great app , I use it everytime I need to import my products , it makes life easier