Reviews (2,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.
Refine
-
By rating
very cool the best of thnaks for all :D .............................................................
"Hi there,
I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Orders app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team"
Worst app i ever used , they didn´t gave me tracking code ,so i can´t get my money from the order im very mad.
Hi there,
This is Matthew from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.
Regarding to your concern as tracking code, after you fulfill order successful by Ali Orders app, the order status will be changed to Order Placed and added the Ali Orders No. To get the tracking code update, simply follow these steps in this instruction article (https://support.fireapps.io/en/article/how-to-get-tracking-code-update-1lxv8ih/)
Moreover, we have recently built a tool to help you link with your Aliexpress account to get the tracking code automatically.
Could you please consider to re-install our app and let us have a chance to support you with the highest priority?
We have sent you a follow-up email, please reply to us for further help. Looking forward to hearing from you soon.
Regards,
Matthew
Ali Orders - AliExpress Dropship Support Team
When I push to the shop from this apps, In the website it shows out of stock although there is still hundreds of stock available. The staff is not helpful at all and told me to wait for 2 days again and again. If you read this, i hope you can finish the issue because this has affect many aspect of my business
Hi Robbie, thanks for your feedback which is really helpful for us to improve our app better in the future.
For the issue which is related to product our of stocks, you can simply override the link of your products again right under products image in Product list.
And we apologize for this inconvenience since our system hasn't been consistent few days ago, but it should be good now, you can simply reinstall our app again, and try, the stock should be update from now on.
Once again, we are so sorry for this situation which happened to your store.
The only thing i am missing and cause me stop on this is 3rd-party services that manage inventory and fulfill orders in App location in my Location in settings of shopify as oberlo does. If this issue can be resolve i will be continue to start my dropshipping store with ali orders.
Hi Hasnain,
This is Ken from FireApps Customer Support team.
Firstly, we apologize for this inconvenience which may have caused to your store, and somehow it made you stop using our app.
Besides, definitely, we will note your concern down, and I will bring it to our Development team to improve our app better on our future update.
Thanks so much for your opinion, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io
Regards,
Ken
Excellent app by far, and i have tried a few! This has not let me down in any way. Quick to install without error, and efficient import. I certainly would suggest this app for aliexpress.
Hi there,
This is Andy from Ali Orders - AliExpress Dropship Support Team. We are glad that you have had a great experience with our support when using Ali Orders. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Ali Orders - AliExpress Dropship Support Team
The app is great, the delivery time is not that good. For dropshippers this is bad! If you improve the delivery time this app will be amazing!
Дуже хороша підтримка, зручна платформа для пошуку товару, і приємний дизайн.
Amazing app! very much time saving.
It can save businesses a lot of time and effort by providing them with data and insights that would otherwise take hours to gather manually. However, it's important to keep in mind that no app can guarantee success on its own - it's ultimately up to the user to use the insights provided by the app effectively in their business strategy.
Prices are too high for anyone to buy from you. It seems the prices are actually higher than if you went to Aliexpress or Temu and purchased yourself. I certainly don't make my money back for my subscription cost.
Hi Linda.
Thanks for leaving a review for us!
Please allow me to explain your concern, if I may. Firstly, I want to emphasize that Zopi is not a sourcing platform like Aliexpress or Temu. Our app is designed to assist merchants in importing products from Aliexpress and Temu, as well as providing support for the fulfillment process. All the products you see on Zopi are sourced from Aliexpress.
We understand that this may have caused some confusion, and we apologize for any inconvenience caused. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.
thats a good app