Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,510)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for boosting their operations and securing initial orders, highlighting its intuitive interface that simplifies product finding and importing. Its comprehensive features facilitate easy setup and order fulfillment, with a strong focus on sourcing quality products. The app's customer support is highly regarded for its quick, effective responses and 24/7 availability, providing detailed assistance with visual aids and tutorials.

Edited November 14, 2019

Great & Excellent App. From Ali Express website I can filter to upload from Ali Order to Shopify. Keep it up

stylzmallz
Malaysia
3 days using the app
April 4, 2023

Seems great so far, even for a free user an employee was standing by to assist. I have a smaller store and the free version allows for 10 items to be listed at no cost.

Madcap Merch
United States
About 3 hours using the app
April 10, 2023

great experience! Ethan had really guided me well. looking forward to start something big soon, with their support.

DUEL LONDON
United Kingdom
About 3 hours using the app
February 14, 2023

Seems easy enough. Took a little time to get things figured out (probably didn't help that I skipped the tutorial). But with the help of Jennie and their online support through the app, we got things figured out in no time!

it fitness
United States
About 3 hours using the app
August 16, 2019

Good app but it doesn't import all product's photo from aliexpress comparing with Oberlo that it can import all photo from aliexpress sale page

Premizon Shopping Store
Thailand
3 days using the app
Zopi ⭐ replied August 19, 2019

Hi there,

Here’s Anna from FireApps Customer Service team, and thanks for using our app.

Firstly, we are truly sorry for the inconvenience regarding Ali Order cannot import all photos from AliExpress sale page. At the moment, our app only imports all basic information of the products such as variants, colors, sizes, product details, etc, but not include all information and photos in the description, so that’s the reason you cannot import all photos on AliExpress page.

This is our current limitation, we are aware of this issue, and will note your opinion to our Development team to improve our app function in future release, therefore please help me stay tuned.

Really appreciate your contribution, and kindness in advance!

If you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Best Regards,
Anna

October 1, 2020

aun me cuesta poner los productos e liexpres salgan en mi catalago al parecer sale todo bien pero entro a mi catalogo y no me sale mi producto.
lo otro es que nose si vendere ,porque si se paga mensual un dinero y no vendo,creo que no me saldra rentable
o hay una posibilidad de que venda ?'

Qu@lity safe
Spain
3 days using the app
March 13, 2023

Vincent was so good , i appreciate his help, and that's it .

HomeDeco
United States
About 2 hours using the app
December 30, 2022

El servicio al cliente esta muy bien, poco tiempo de espera y la persona muy amable

livetechnow
Spain
2 days using the app
May 29, 2020

This app is horrible & I would recommend anyone to be extremely cautious of using it. It's a beautifully designed app however the functionality of it is very poor. You'll waste a lot of time using it. Do not use it!!!

Look Gorgeous
New Zealand
2 days using the app
Zopi ⭐ replied May 31, 2020

Hi Tom,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

For your case, issue was forwarded to Development team to check and fix it. Could you please re-install our app, and give us a chance to support you with high priority ?

I am looking forward to hearing from you soon.

Regards,
Raymond

November 11, 2023

billed for no reason

Ft.Brandz
Australia
2 days using the app
Zopi ⭐ replied November 12, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Please allow me to explain your concern, if I may. I would like to clarify that we are a third-party application of Shopify. This means that all payments for your subscription are processed through Shopify directly. As a result, Shopify is responsible for charging the full amount on your account when the subscription is activated.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to explain your concern in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team