Reviews (2,529)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for simplifying their initial dropshipping orders and streamlining the dropshipping process. It offers a wide product selection and features a user-friendly interface with efficient product import tools and real-time support. The integration process for new suppliers is seamless, and the customer support team is highly responsive, providing 24/7 assistance with setup, troubleshooting, and order fulfillment.

November 19, 2018

The application works fine between the drop shippers and my shop. The only downside is Ali doesn't have all the art supplies I need for my shop.

ArtistsStudio
United States
12 days using the app
August 6, 2019

I use this app instead of Oberlo. Paying $29 per month to Oberlo does'nt interest me. Ali Orders platform is easy to understand.
Thx

The Wholesale Price Store
Canada
8 days using the app
January 30, 2024

no works, you cant process bundle and cant ask for refund

Welzijn
Ireland
9 days using the app
Zopi ⭐ replied February 1, 2024

Hi Victor!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

For your concern about the bundle, as Zopi can help you import the products from sourcing platforms, it's suggested to work directly with suppliers to have the custom link for this request to upload to your store.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

We hope to hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

April 19, 2019

Very helpful app. I used this to import products to my store. It is a little slow in importing and you need to double check a few things but overall I would recommend this app.

Creative Kitty Designs
United States
7 days using the app
Zopi ⭐ replied May 2, 2019

Thank for your feedback. We're improving the speed when import product to Shopify.

November 17, 2019

It seems great, but I am still learning how to use it. I'm sure it will be 5 stars down the road, when I learn all of the options

Kashmir Ridge
United States
7 days using the app
March 28, 2023

von App hier kann ich nichts sagen um ehrlich zu sein, aber Frau Daisy war wirklich sehr behilflich und nett.
Sie hat sich sehr schnell um die fragen gekümmert und eine Lösung gefunden.

allstore.de
Germany
7 days using the app
September 11, 2023

You think the app is nice until you import 150 products and have to work on them, then the nightmare starts, you have a to scroll for hours to reach the bottom of the list, bulk delete feature doesn;t work and when it does it delete only a part of the product and put you back on top.

You can't choose precise markups like 3.5 only plain numbers.

You can't manage anything no possibility to build folders, boards or anything like this.

And cherry on top of the cake, when it imports the products it doesn't do it well and create typos in the text with characters like ' or -

And they ask a whooping $50 to import more than 300 products. Good luck managing your store with that crap app.

This is app is recommended if you have less than 50 products on store over that choose another app and don't waist your time.

urbanoutlaws.us
United States
8 days using the app
Zopi ⭐ replied September 13, 2023

Hi Emma!

Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.

Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon. Should you have any further questions or suggestions, please don't hesitate to let us know.

Best regards,
Ali Orders team

February 3, 2023

nice customer support and gave useful opinions, would suggest to other users when they are starting new

Glow Gallery
Hong Kong SAR
6 days using the app
May 22, 2020

I imported a product to my store but after a couple hours the variants decrease from 90 to 50. I asked for help and they tried to help (which I was grateful for) but didn't solve the problem. I then asked for help again and they said they would bring me to their solutions team and I have been waiting ever since. Losing a lot of sales

Armor iCases
Canada
6 days using the app
Zopi ⭐ replied May 24, 2020

Hello Benjamin,

Here's Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.

Regarding your concern, we actually forwarded it to our Development team, and they are working on it that may cause a delay to you.

We really appreciate your patience, and since we are having an active live chat, please help to reply on it to me.

Thank you for your understanding.

Regards,
Raymond

October 8, 2018

I had fallen in love with app of what it says it does, but it hasn't done it. I have tried several times, in vain.
It hasn't imported anything!

BigShot Offers
United States
7 days using the app