Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,509)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for boosting their operations and securing initial orders, highlighting its intuitive interface that simplifies product finding and importing. Its comprehensive features facilitate easy setup and order fulfillment, with a strong focus on sourcing quality products. The app's customer support is highly regarded for its quick, effective responses and 24/7 availability, providing detailed assistance with visual aids and tutorials.

August 25, 2023

Great Customer Service. They help to ease your fears as a first time user and make it pretty easy to set up your business!

The New Feminine
United States
26 minutes using the app
May 24, 2022

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
United States
17 minutes using the app
Zopi ⭐ replied May 25, 2022

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team

December 10, 2023

very complicated, i have been searching for 20 minutes on how to access the website

HomeHarbor Universe
United States
17 minutes using the app
Zopi ⭐ replied December 12, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

December 28, 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
Canada
14 minutes using the app
June 30, 2024

The platform is super slow, can't really load the products i'm looking to upload

My Store
United States
Zopi ⭐ replied July 2, 2024

Hi Johhney,

We truly appreciate the time you've taken to share your insights about our app.

Following your feedback, we've performed an exhaustive system check and are happy to report that the Zopi app is fully functional and performing optimally.

To address the issues you've highlighted, one of our team members has reached out to you to inform you about this update. We are eager to hear back from you to further discuss your experience and determine the best way to resolve any concerns.

Your satisfaction is our priority, and we are grateful for the chance to serve you better. We look forward to your response and hope to turn your experience around.

Warm regards,

The Zopi Support Team

October 25, 2023

It was not good

ESPN.dsr
United States
6 minutes using the app
Zopi ⭐ replied October 26, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

June 20, 2024

I I canceled this app way before the renewal date or trial was over and I was still charged. I would like my refund in full please back to the card on file. If you have any questions you can call me at 770-5474473..

Taylor Ballard
United States
May 27, 2024

Hello, I am not going to give you an opinion but I just want to be reimbursed for the money taken from my account when I did not keep the application, I installed it from 8 p.m. to 12:57 a.m. and you take me still 132 euros; please refund the entire amount because I did not use your application in the end; thank you for your understanding

Thiékka Boutique
France
Zopi ⭐ replied May 29, 2024

Dear Thiékka Boutique admin,

We wanted to extend our heartfelt thanks for taking the time to leave a review on our Shopify app listing. Your feedback is invaluable to us as we strive to improve our services and ensure the best experience for our users.

We also wanted to let you know that one of our dedicated agents has reached out to you via email to address your concerns. We're eager to assist you further and hope to hear back from you soon.

Thank you once again for your review, and we look forward to resolving any issues to your complete satisfaction.

Warm regards,
The Zopi Support team

May 21, 2024

Heel goed geholpen door Ross!!!!

DynamicSport Store
Netherlands
March 15, 2024

me encantó... pregunté lo que necesitaba saber y tuvo respuestas certeras, me dijo justo lo que necesitaba hacer y como hacerlo... espero trabajar con ustedes mucho tiempo.. saludos. le doy 20 estrellas...

ALGUNAS COSAS PA LA VENTA
Chile