Zopi: Ali & US Dropshipping

Zopi: Ali & US Dropshipping

Reviews (377)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for its wide product selection and easy-to-use interface, enhancing the dropshipping process. They value the 24/7 customer support for its responsiveness and personalized assistance. Features like AI and scalable plans are appreciated for supporting business growth, while the efficiency of the fulfillment service in processing orders is also highlighted. Recommended for both new and experienced dropshippers.

Edited February 20, 2025

I would recommend Ali Express because by experience with them.
Jennie was very patient and fast to respond
Thank you

EVE my EARTH
United States
Over 1 year using the app
March 28, 2024

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

Deliver Me This...
United States
4 days using the app
November 20, 2023

Pauline was super helpful and informative

The Groovy Gaijin
United States
3 days using the app
April 3, 2023

Vincent Ragazzo davvero super gentile e disponbile, molto accurato e pronto ad aiutare a risolvere il problema.

Lecoccinelle_shop
Italy
3 days using the app
November 13, 2023

Just had a chat with Minn, from the support team. She was friendly, responsive and assisted me with my question. She directed me to the solution. Great help, keep it up.

So far the app fulfills my needs and I am satisfied with it.

BewaBBewaB
Kazakhstan
3 days using the app
November 24, 2023

Can not set up shipping. The customer receieving mistakes during check out

Aspectek
United States
2 months using the app
Zopi ⭐ replied November 25, 2023

Hi Anthony!

Thank you for submitting a review of our app! We value your feedback and want to address your concerns.

We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify.

We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email.

We look forward to resolving this matter to your satisfaction.

Best regards,
The Zopi Support team

March 13, 2023

I needed help with an order that I screwed up and got Leo- he was helpful, fast answers and perfect assistance. Great experience!

Dorothea's Closet Vintage
United States
3 days using the app
September 12, 2022

I use this app for my drop shipping needs, its a little different then oberlo but with great online support like Vincent, i was able to complete my orders and learn to navigate this new app.. Thanks Vincent for staying up late with me to make sure my orders were good...

Silky Cyns
United States
3 days using the app
September 2, 2019

User friendly platform, easy to use. Highly reco. Great function and useful to import products from aliexpress to shopify store.

Taylorson
New Zealand
3 days using the app
Zopi ⭐ replied October 15, 2020

Hi there,

Here's Raymond from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Orders users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Orders.

Also I highly recommend you to check our blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Orders - AliExpress Dropship Support Team

October 23, 2023

Perfecto, tenía problemas para ver los precios originales de los productos importados desde Temu y he hablado con Rocy y todo se ha solucionado. Además, me ha dado consejos y recomendaciones de aplicaciones que seguro mejorarán mi proyecto. Excelente, hace tiempo que no tenía un soporte técnico tan pertinente, rápido y colaborativo. Plus demás, en un perfecto Español.

Mundonauta
Chile
3 days using the app