Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,520)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, ideal for both beginners and advanced users. They value the seamless setup and fulfillment process, which simplifies managing dropshipping orders. The app offers a diverse product range and features a 24/7 support team known for their patience and effective problem-solving, often providing detailed guidance and screenshots to enhance business operations.

March 3, 2024

Ross helped me a lot with my problem so that I finally got my shop up and running. I am very grateful to Ross for that.

Lebea.ch
Switzerland
14 days using the app
January 29, 2024

Easy to follow for beginners. Great customer support, easy to read help articles, and short/concise/straight to the point tutorial vids to assist anyone new to the dropshipping world.

FIRST CLASS FC
United States
About 2 months using the app
May 23, 2024

vivian are a really good support helper and she help me with everything i asked for

KarambitKeySpinner
Sweden
About 2 months using the app
February 20, 2024

Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.

UK Home Automation
United Kingdom
3 months using the app
Zopi ⭐ replied February 22, 2024

Dear Customer,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

September 7, 2024

Ross a été rapide et a trouvé mon problème rapidement merci à lui.

LUNO Welfare
France
13 days using the app
August 24, 2024

merci a ross pour son aide precieuse aujourdhui. la seule qui m'a regler un probleme qui persiste depuis 1 semaine

confort nomade
France
3 months using the app
April 23, 2024

Vivian from Zopi was very helpful when i needed assistance :)

SleekShell
United Kingdom
3 months using the app
January 22, 2024

Very Poor, it is the only app I use that I does not load most times I try to adjust my products. I am uninstalling for that issue.

Arboleda Design
United States
5 months using the app
Zopi ⭐ replied January 24, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

April 23, 2024

Beginner friendly, easy to use and free.

LooksPretty
France
About 2 months using the app
May 21, 2024

Quiero expresar mi más sincero agradecimiento a Ross por su excepcional servicio al cliente en Shopify. Desde el primer momento, Ross fue increíblemente atento y profesional, abordando todas mis inquietudes con rapidez y eficiencia. Su conocimiento profundo de la plataforma y su habilidad para resolver problemas de manera efectiva hicieron que mi experiencia fuera mucho más sencilla y agradable.

Ross no solo solucionó mi problema, sino que también me brindó consejos útiles para optimizar el uso de Shopify, demostrando un verdadero compromiso con la satisfacción del cliente. Es evidente que Ross posee las cualidades y habilidades necesarias para desempeñar un papel de liderazgo en su equipo.

Estoy seguro de que un ascenso para Ross no solo beneficiará a su carrera, sino también al servicio al cliente de Shopify en general. ¡Gracias, Ross, por tu dedicación y excelente trabajo!

Versas Salud
Colombia
6 months using the app